What is the BILL.COM* AP AR charge?

Why it shows up like this

A charge reading BILL.COM* AP AR on your bank or credit card statement is an authentic transaction from Bill.com, LLC. This debit corresponds to BILL (Bill.com) Financial Automation SaaS, a cloud accounting platform businesses use to automate accounts payable and accounts receivable workflows. Statement descriptors also appear as BILL.COM* SUBSCRIPTION or BILL.COM INC. The charge typically amounts to $45.00 to $79.00 per user each month for core software access, though it can also include payment processing fees for mailed checks or wire disbursements.

This charge appears because your business maintains an active subscription with BILL to route invoices and approve vendor payments. BILL charges monthly platform seat fees to the credit card registered on your profile, while vendor bill disbursements draw directly from your linked business bank account. If your accounting department recently added an authorized approver, upgraded service tiers, or processed expedited transactions, your monthly software bill will show those adjustments.

If you do not recognize this transaction, check with your finance team or bookkeeper before filing a dispute. Because BILL handles corporate payment workflows, financial administrators frequently set up billing profiles without notifying every cardholder. You can review your past invoices by signing in at app.bill.com, clicking the Gear icon in the top corner, and selecting Billing & Subscription. If your organization has discontinued using the software, account administrators can cancel the monthly subscription directly through that settings dashboard.

Common reasons for this charge

BILL transactions generally stem from core platform user licenses or optional transaction handling services. Review the common triggers below to determine which activity prompted this charge.

• An ongoing monthly user license fee for BILL Accounts Payable or Accounts Receivable software.
• A transaction charge for mailed paper checks, virtual card payments, or international wires.
• A vendor invoice debit processed through BILL's payment network.

How to locate the invoice and cancel

Account administrators can view itemized billing statements and modify active user tiers directly through the web application.

1. Sign in to BILL Go to app.bill.com and log in with your administrator profile.
2. Open Settings Click the Gear icon > Billing & Subscription.
3. Manage Pricing Plan Review monthly usage invoices or cancel user seats and company subscriptions.

Frequently Asked Questions

Dispute Rights & Fraud Prevention

If you did not authorize BILL software access or suspect fraudulent card activity, review your company's internal expense controls and contact your card issuer. Commercial card disputes must be reported within 60 days of the statement date under the Fair Credit Billing Act to protect your dispute rights.

Contact BILL customer support through their help portal at help.bill.com to report unauthorized account activity. Your bank's commercial card division can initiate a formal chargeback investigation and block subsequent debits from this merchant.

Verified sources

Every claim on this page is checked against official sources — open them to confirm before you call your bank.

• BILL Terms of Service https://www.bill.com
• CFPB: Electronic Fund Transfers and B2B Protections https://www.consumerfinance.gov