What is the BLUE BOTTLE* COFFEE SUB charge?

Why it shows up like this

An entry on your bank or credit card statement reading BLUE BOTTLE* COFFEE SUB represents a recurring shipment from Blue Bottle Coffee, Inc. / Nestlé. This billing record corresponds to a Blue Bottle Coffee Roasted Subscription, which delivers whole-bean or ground specialty coffee directly to your home on a customized schedule. Orders typically charge between $22.00 and $45.00 per shipment depending on how many bags you select and whether you receive single-origin selections or signature blends like Bella Donovan and Hayes Valley Espresso.

The transaction posts because Blue Bottle operates on a roast-to-order model that bills your payment method automatically when your scheduled batch enters production. Many subscribers sign up during an introductory welcome offer or promotional trial and forget that shipments continue automatically on a recurring weekly or bi-weekly schedule. If you recently ordered a tasting set or gifted coffee to a friend from bluebottlecoffee.com, your payment details may remain linked to an active delivery schedule.

To review your active orders or update your delivery preferences, sign in to your profile at bluebottlecoffee.com and open the Subscriptions page under your account menu. From there, you can adjust your next roast date or cancel your active plan entirely. Blue Bottle prepares beans in small batches, so any pauses or cancellations must be submitted before your order locks for roasting. If you do not have an account and suspect your payment card was charged fraudulently, call Blue Bottle support at 510-653-3394 or contact your financial institution to dispute the charge.

Common reasons for this charge

• A regular recurring single-origin or blend coffee delivery was roasted and billed on your account.
• An introductory free trial or promotional code transitioned into a recurring subscription.
• An online shop purchase of coffee beans or merchandise was placed on bluebottlecoffee.com.

How to locate the invoice and cancel

You can manage your coffee deliveries at any time through the Blue Bottle customer portal. Logging into your account allows you to adjust your roast schedule or cancel recurring orders before your next billing cycle begins.

1. Log in to BlueBottleCoffee.com Go to bluebottlecoffee.com and sign in to view your Subscriptions and Order History.
2. Manage Coffee Subscriptions review to Account > Subscriptions to change bag quantity, coffee assortment, or delivery frequency.
3. Pause or Cancel Subscription Click Cancel Subscription under your active subscription plan before the order cutoff.

Frequently Asked Questions

Dispute Rights & Fraud Prevention

If you notice an unrecognized charge from Blue Bottle Coffee, Inc. / Nestlé, first check with members of your household who might have set up a coffee delivery on your card. Accidental sign-ups during checkout promotions or gifted subscriptions are common causes of unexpected billing. If you already cancelled your plan and received a confirmation receipt prior to the roast cutoff date, contact Blue Bottle customer support directly to request an immediate refund.

If you never created an account and confirm that the charge is fraudulent, you are protected by federal consumer billing rules under the Fair Credit Billing Act. Notify your bank or credit card company to report the unauthorized charge and request a replacement card with a new account number.

Verified sources

Every claim on this page is checked against official sources — open them to confirm before you call your bank.

• Blue Bottle Coffee Terms of Service https://bluebottlecoffee.com
• CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov