The short answer
This charge is a recurring subscription for Canva software. It is typically authorized by the business owner or marketing team.
Why is Canva charging my card?
CANVA PTY LTD on your bank or credit card statement is a recurring subscription charge from Canva Inc., the graphic design platform headquartered in Sydney, Australia. Canva's software lets individuals and teams build social media posts, presentations, marketing materials, videos, and branded documents using drag-and-drop tools and a large template library. The billing entity name that hits your statement is Canva Pty Ltd because that is the Australian parent company, but the product and support are fully available to U.S. customers at canva.com. This charge is a Canva Subscription — either for Canva Pro or Canva for Teams — and shows up monthly or annually depending on which billing cycle you chose.
If this charge surprised you, a marketing manager, designer, or business owner on your team likely set up a Canva account and entered a company or personal card at signup. Canva Pro runs $14.99 per month or $119.99 per year per user. Canva for Teams has per-seat pricing that scales as more members join the workspace. Many cardholders first notice the charge after a free trial period ends and converts automatically to a paid subscription. Check with your marketing or design team first — this is a routine business software expense for anyone creating visual content regularly.
- Review invoices Log into the account to view the billing history.
Can I get a refund?
Refund policies vary. You must contact support directly to request any credits.
Is this a fraud risk?
No, this is generally a legitimate business expense unless your card was stolen.
How to cancel your Canva subscription
To stop future Canva charges, log into canva.com with the account email that holds the subscription, go to Settings, then click Billing and plans. You will see your active plan listed there with a cancel option. Click the three-dot menu next to your plan and select Cancel subscription. Your access remains active through the end of whatever billing period you already paid for, and no further charges will occur after that date. Canva does not charge a cancellation fee.
Deleting the Canva app from your phone or tablet does not stop the billing. The subscription lives on Canva's servers and will continue charging until you cancel through the website. If you were on an annual plan and want a refund, contact Canva support within 14 days of the charge at canva.com/help. After that window, refunds are at Canva's discretion. For business accounts with multiple seats, the team admin needs to be the one who initiates the cancellation, so make sure you have access to the admin account before proceeding.
- Cancel online Go to the account settings and select cancel subscription.
When does the cancellation take effect?
Your access will usually remain active until the end of the current billing cycle.
Will I be charged again?
If you cancel before the renewal date, you will not see another charge.
Independent reference — not affiliated with Canva. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Canva Official Help https://www.canva.com/help/
- Canva Pricing https://www.canva.com/pricing/
Reviewed Aug 31, 2026 · high · About UnknownCharges