The short answer
A charge from CEREBRAL* CARE THERAPY represents a monthly recurring subscription for online psychiatric medication management or weekly therapy counseling from Cerebral.
Cerebral Mental Healthcare Billing
CEREBRAL* CARE THERAPY is a monthly recurring charge from Cerebral Inc., a telehealth company that provides virtual mental health services including medication management for anxiety, depression, and ADHD, as well as licensed therapy and coaching sessions. The company operates entirely online — patients consult with clinicians via video or messaging through the Cerebral platform, and prescriptions are routed electronically to local pharmacies or delivered by mail.
Cerebral memberships bill every 30 days on a recurring basis. The medication management plan runs around $99 per month, which covers clinician consultations, care coordination, and prescription routing. Therapy plans — which pair licensed therapists with ongoing clinical support — start around $295 per month. If you're seeing a charge between those amounts, you may be on a combined plan or a plan that includes additional appointment fees. Prescription medication costs are separate from the membership fee and come through your pharmacy or insurance.
To verify or cancel your Cerebral membership, log in to cerebral.com and go to Account Settings, then Subscription & Billing. From there you can see your current plan, billing date, and cancellation option. Cancel before your next renewal date to avoid the following month's charge. If you believe a charge was made in error or you attended no clinical appointments during the billing period, contact Cerebral's support team to request a refund review — they evaluate these on a case-by-case basis.
- Monthly recurring membership for medication management ($99/mo) or therapy ($295+/mo)
- Prescription home delivery medication copay
- Additional clinician appointment fee
How to Cancel Cerebral Membership
Cancel before your next monthly renewal date inside the Cerebral portal.
- Log in to cerebral.com and go to "Account Settings".
- review to "Subscription & Billing".
- Select "Cancel Plan" and follow the required cancellation questionnaire.
Frequently Asked Questions
Can I get a refund for an unused Cerebral monthly charge?
Cerebral reviews refund requests through customer support if no clinical appointments were attended during the billing period.
Is medication cost included in the monthly fee?
The membership fee covers clinical consultations; prescription medications are billed separately through your pharmacy or insurance.
Independent reference — not affiliated with Cerebral Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Cerebral Terms of Use https://cerebral.com
- CFPB Cardholder Dispute & Billing Rights Guide https://www.consumerfinance.gov/ask-cfpb/how-do-i-dispute-a-charge-on-my-credit-card-en-1965/
Reviewed Aug 15, 2026 · high · About UnknownCharges