What is the CHASE* PAYMENT SOLN charge?

Why it shows up like this

A transaction labeled CHASE* PAYMENT SOLN on your business checking account or credit card statement comes from the Chase Payment Solutions Merchant Acquirer division of JPMorgan Chase Bank, N.A. Formerly known as Chase Paymentech, this branch of Chase provides merchant payment processing, countertop card readers, point-of-sale terminals, and online checkout systems for businesses. When you sign up to accept credit cards from customers, Chase bills monthly service fees through this descriptor.

Common causes for this charge include monthly account maintenance fees, payment gateway access fees, or equipment leases for physical card readers. Even during months with zero customer card transactions, Chase assesses a recurring monthly statement or platform fee, usually between $10.00 and $25.00. The charge can also represent interchange adjustments, annual PCI compliance validation fees, or chargeback dispute processing fees assessed against your merchant account.

Small business owners often discover this charge months after closing an enterprise or switching to another payment processor like Square or Stripe. If you did not formally cancel your merchant processing agreement with Chase, the bank continues to debit monthly account maintenance fees from your linked business bank account. Logging out of your merchant portal does not terminate the underlying merchant identification number (MID).

To review an itemized breakdown of the charge, log in to chase.com/business and navigate to the Merchant Services tab under Statements and Activity. You can review your monthly merchant processing statement to see whether the fee covers software, terminal leases, or card discount rates. If you need to cancel the service or close the account permanently, call Chase Merchant Services at 1-888-886-8869 to close your MID and prevent future monthly billing.

Common reasons for this charge

• A monthly merchant account maintenance or statement delivery fee.
• A Chase POS terminal rental or software fee for card swipe hardware.
• An adjustment, chargeback dispute fee, or PCI compliance assessment.

How to locate the invoice and cancel

1. Sign in to Chase Business Online Go to chase.com/business and log in to your merchant dashboard.
2. Access Merchant Statements review to Merchant Services > Statements & Activity to view itemized fee schedules.
3. Contact Business Banker Call Chase Merchant Services at 1-888-886-8869 to adjust services or cancel terminal rentals.

Frequently Asked Questions

Dispute Rights & Fraud Prevention

If your business never opened a merchant account with Chase, contact Chase commercial fraud support immediately to investigate the withdrawal. Fraudulent accounts or unauthorized ACH debits can occur when company banking credentials or routing numbers are compromised.

Business banking debits operate under commercial banking rules and Uniform Commercial Code guidelines. Notify your bank within 60 days of your statement date to dispute unauthorized debits and protect your commercial deposit accounts.

Part of a family

CHASE* PAYMENT SOLN is one of the Chase statement codes lines — see the whole family decoded.

Verified sources

Every claim on this page is checked against official sources — open them to confirm before you call your bank.

• Chase Merchant Services Agreement https://www.chase.com
• CFPB: Commercial Payment & Acquirer Oversight https://www.consumerfinance.gov