The short answer
A charge from CHEGG* STUDY PACK MONTH or CHEGG INC represents a monthly recurring subscription for homework help, textbook solutions, and writing tools.
What is Chegg Study Pack?
A line item showing CHEGG* STUDY PACK MONTH on your bank or credit card statement is an automatic recurring billing charge from Chegg, Inc. This transaction corresponds to a paid Chegg Study Subscription, which typically costs between $15.95 and $19.95 per month. College and high school students frequently use this service to access step-by-step textbook solutions, ask homework questions to subject experts, check papers for grammar issues, and use online math calculators. Depending on how your bank formats debit and credit records, the charge might also appear as CHEGG INC SANTA CLARA or CHEGG* HOMEWORK HELP.
This charge usually appears because an active subscription rolled over into its next 30-day billing cycle. Chegg services operate on auto-renewal, meaning your card continues to be charged every month until you cancel manually. If you or a family member recently signed up for an introductory trial or bought a digital textbook rental, the account may have defaulted into an ongoing monthly plan. Students often forget to cancel their subscription when final exams wrap up or during summer break, leading to unexpected charges when the new semester begins.
If you did not intend to renew or no longer need the study materials, sign in to your profile at chegg.com/my/account. Go directly to the Subscriptions tab under Orders and click the option to cancel. Your access remains active until the end of the current billing cycle. Chegg maintains a 48-hour refund window for accidental renewals, provided you have not logged in to view solutions or submitted new questions since the charge posted. If you spot this fee and nobody in your household has an active account, contact your bank immediately to report unauthorized card activity.
- Monthly recurring renewal of Chegg Study or Study Pack
- Chegg Math Solver or Writing tool add-on fee
- Automatic billing after introductory student trial
How to Cancel Chegg Study Subscription
You can stop recurring charges by canceling directly through your Chegg web account before the start of your next billing period.
Once you submit your cancellation request, Chegg sends a confirmation email to your registered address. Keep that message for your records in case you need proof of cancellation.
- Log in to chegg.com/my/account.
- Click "Orders" and select "Subscriptions".
- Locate Chegg Study and click "Cancel subscription".
- Follow prompts to confirm; access continues until the end of the billing period.
Frequently Asked Questions
Can I get a refund for an unused Chegg monthly renewal?
Chegg customer service can grant prorated refunds if you contact support within 48 hours of billing without accessing paid solution materials.
Can I pause my Chegg subscription over summer break?
Yes, Chegg allows students to pause their subscription for up to several months without losing saved course history.
Independent reference — not affiliated with Chegg, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Chegg Terms of Use https://www.chegg.com
- CFPB Cardholder Dispute & Billing Rights Guide https://www.consumerfinance.gov/ask-cfpb/how-do-i-dispute-a-charge-on-my-credit-card-en-1965/
Reviewed Aug 15, 2026 · high · About UnknownCharges