The short answer
A CIRCLECI* CONTINUOUS charge is a continuous integration and automated build pipeline subscription from Circle Internet Services, Inc.
Why it shows up like this
CIRCLECI* CONTINUOUS is a billing charge from Circle Internet Services, Inc., the company behind CircleCI — a cloud-based continuous integration and delivery platform used by software development teams. CircleCI automates the process of testing and deploying code: every time a developer pushes a commit to GitHub or Bitbucket, CircleCI spins up a build environment, runs the test suite, and reports results. The platform supports Docker, Linux, macOS, and Windows executors.
Charges appear because your organization is on a paid Performance plan, which starts at $15/month per active user seat and includes a credit allocation for build minutes. When those credits run low, the plan can auto-refill — your card gets charged for additional credit packs without a separate notification. The descriptor may also show as CIRCLECI INC, CIRCLECI.COM, or CIRCLE INTERNET SVCS depending on the payment processor. This is a common surprise charge for engineering teams where a junior developer set up CI pipelines on a company card.
To trace this charge, log in to app.circleci.com with your GitHub or Bitbucket credentials and go to Organization Settings > Plan. There you can see credit usage, which pipelines consumed compute, and all past invoices. To stop future charges, downgrade to the Free plan, which includes 6,000 monthly build minutes at no cost. If you want to disable auto-refill specifically, go to Plan > Credit Settings and cap your spending limit. Credit purchases are non-refundable, but downgrading prevents any further billing.
Don’t recognize it? You might still
- A DevOps or backend engineer set up automated CI/CD pipelines connected to GitHub or Bitbucket.
- Automated test suites consumed compute credits faster than baseline allocations, auto-refilling credits.
- A Performance plan renewed on its monthly subscription schedule.
What to do, in order
- Sign in to CircleCI App Open app.circleci.com and log in with your VCS account (GitHub or Bitbucket).
- Inspect Plan and Credits review to Organization Settings > Plan to view credit usage, active users, and invoices.
- Downgrade or Stop Pipelines Switch your plan back to the Free plan (which includes 6,000 monthly build minutes) to stop charges.
Quick questions
How does credit auto-refill work on CircleCI?
Performance plans automatically charge your credit card for additional credit packs when your organization balance falls below a set buffer.
How do I turn off auto-refill on CircleCI?
In Organization Settings > Plan > Credit Settings, you can configure spending caps or disable automated credit purchases.
Dispute Rights & Fraud Prevention
If you don't recognize this charge and have no development team or software projects using CircleCI, check with anyone who might have access to your card. CircleCI requires a verified GitHub or Bitbucket account to set up an organization — someone actively linked your payment method to a real developer account. If no one claims it, contact your card issuer to dispute the charge under the Fair Credit Billing Act within 60 days of the statement date.
If you locate a CircleCI organization tied to your card, immediately downgrade to the Free plan to stop future charges, then remove your payment method from Organization Settings > Billing. If your card was used without your knowledge, request a new card number from your bank to prevent repeat charges. CircleCI support can be reached at support.circleci.com.
Independent reference — not affiliated with Circle Internet Services, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- CircleCI Billing Overview Documentation https://circleci.com
- FTC: Disputing Credit Card Charges https://consumer.ftc.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges