The short answer
A charge from CLAY.COM* DATA ENRICH corresponds to automated B2B lead enrichment, AI email personalization, or waterfall data integrations from Clay Labs, Inc.
Why it shows up like this
CLAY.COM* DATA ENRICH on your statement is a charge from Clay Labs, Inc., the company behind the Clay B2B Data Enrichment and Automated Outbound Platform used by sales and growth teams. Clay operates as a spreadsheet-style interface that connects to more than 75 data providers — including LinkedIn, Clearbit, Hunter, and Apollo — letting users pull contact information, verify emails, and run AI-personalized outreach at scale. If someone on your team does outbound sales prospecting, this is almost certainly a legitimate business charge.
This charge appears because your Clay account is on a paid subscription plan that renews monthly. Pricing runs from $149 per month for the Starter plan (2,000 credits) up to $349 for Explorer and $800 for Pro, billed per enrichment credit consumed. A charge can also show up if your account automatically purchased extra credit top-ups after the monthly allocation ran out mid-campaign. The descriptor may read CLAY.COM* DATA ENRICH, CLAY LABS INC, or CLAY NEW YORK depending on your card network.
To verify the charge, sign in at app.clay.com and go to Settings, then Billing. You can review credit consumption by table run, download Stripe-issued PDF invoices, and see which team member triggered the usage. To cancel recurring billing, select Change Plan and switch to the Free Plan, which includes 100 credits per month at no cost. Note that Clay subscriptions and purchased credit packages are non-refundable, so downgrading is the practical path to stopping future charges.
Don’t recognize it? Common scenarios
- A sales or growth team executed a large prospecting table that pulled waterfall email lookups and LinkedIn enrichment.
- An ongoing monthly Starter or Explorer plan renewed on the company credit card.
- Extra credit packages were automatically purchased when account balance fell below threshold.
How to locate the invoice and cancel
- Log in to Clay Dashboard Open app.clay.com and sign in with your email or Google credentials.
- Open Workspace Settings & Billing review to Settings > Billing to review monthly credit usage and download Stripe invoices.
- Downgrade to Free Tier Select Change Plan and switch to the Free Plan (100 credits/mo) to stop recurring subscription fees.
Frequently Asked Questions
How are Clay credits consumed?
Credits are consumed when running integrations, validating emails, querying AI agents, or enriching profiles via third-party providers.
Can I get a refund on unused Clay credits?
Clay subscriptions and purchased credit packages are non-refundable. Downgrading prevents future billing.
Dispute Rights & Fraud Prevention
If you do not recognize a Clay Labs charge on your company card, ask the person who manages your sales or growth tooling first. If genuinely unauthorized, contact your card issuer to dispute under the Fair Credit Billing Act within 60 days of the statement date.
Independent reference — not affiliated with Clay Labs, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Clay Pricing & Credit Plans https://www.clay.com
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges