What is the CLEANMYMAC* SUB charge?

Why it shows up like this

CLEANMYMAC* SUB on your statement is an annual software subscription charge from MacPaw Inc., the Ukraine-based developer behind the CleanMyMac X and CleanMyMac applications for Apple computers. CleanMyMac macOS Cleanup and Maintenance software scans your Mac for junk files, old caches, malware, and unused applications, then removes them to free up disk space and speed up performance. It is one of the most widely used Mac utility programs available and is sold directly through macpaw.com.

The charge typically appears annually. Standard pricing is $39.95 per year for a 1-Mac license and $59.95 per year for 2 Macs. The subscription renews automatically on your account anniversary to keep malware definitions and cleaning rules up to date. Many people see this charge unexpectedly because they bought a discounted first-year license or accepted a free trial, and the renewal hits at the full annual rate about 12 months later. Family members installing CleanMyMac on a shared Mac is another common trigger — the subscription is linked to the MacPaw account, not the device.

To verify or cancel, sign in to my.macpaw.com with your email address. Under CleanMyMac, you can see your active license, connected devices, and the next renewal date. To stop future charges, click Manage Subscription and then Cancel Subscription. MacPaw offers a 30-day money-back guarantee on subscriptions and renewals — contact support@macpaw.com within 30 days of the charge to request a refund. After cancelling, the CleanMyMac application continues to function in a limited unactivated mode, but automatic malware scans and deep junk cleanup will be locked.

Don’t recognize it? You might still

• An annual CleanMyMac subscription bought on MacPaw's website auto-renewed.
• A trial or promotional initial year expired and billed at the standard annual rate.
• A family member installed CleanMyMac on a home MacBook or iMac.

What to do, in order

1. Sign in to MacPaw Account Open my.macpaw.com and log in with your email.
2. Inspect CleanMyMac Plan Click on CleanMyMac to view your active license key, connected devices, and renewal dates.
3. Cancel Subscription Click Manage Subscription > Cancel Subscription to prevent future automatic renewals.

Quick questions

Verified sources

Every claim on this page is checked against official sources — open them to confirm before you call your bank.

• MacPaw Manage Your Subscription Help https://support.macpaw.com
• CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov