The short answer
This charge is a recurring subscription for Constant Contact software. It is typically authorized by the business owner or marketing team.
Why is Constant Contact charging my card?
A debit reading CONSTANT CONTACT MA represents a recurring software charge from Constant Contact Inc., the digital marketing platform headquartered in Waltham, Massachusetts. Small businesses and community organizations rely on the service to distribute email newsletters and coordinate marketing campaigns. Like regional marketing platforms such as HubSpot or Klaviyo, the company charges users for email delivery and contact list management.
This charge appears on your statement because an account owner enrolled in a recurring Constant Contact Subscription. Billing plans depend on your stored contact volume alongside the plan tier you select. If your subscriber list crossed into a higher contact threshold during the previous month, your automatic monthly renewal charge will increase accordingly.
To verify this payment, check with colleagues or marketing staff who manage company communications. Account owners can review past invoices by signing into constantcontact.com and opening the Billing section under My Account. If nobody in your organization authorized this software expense, contact your card issuer immediately to report the unauthorized debit and replace the compromised card. Keeping close track of your monthly statements ensures complete financial security and prevents unexpected surprises from recurring charges.
- Review invoices Log into the account to view the billing history.
Can I get a refund?
Refund policies vary. You must contact support directly to request any credits.
Is this a fraud risk?
No, this is generally a legitimate business expense unless your card was stolen.
How to cancel your Constant Contact subscription
To stop future charges, you must log into the Constant Contact dashboard and locate the billing settings. Look for the cancellation button and follow the prompts to confirm your decision.
Keep in mind that deleting the app will not stop the billing cycle. You must complete the cancellation process through their official website to avoid next month's fee.
- Cancel online Go to the account settings and select cancel subscription.
When does the cancellation take effect?
Your access will usually remain active until the end of the current billing cycle.
Will I be charged again?
If you cancel before the renewal date, you will not see another charge.
Independent reference — not affiliated with Constant Contact. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Constant Contact Official Help https://knowledgebase.constantcontact.com/
- Constant Contact Pricing https://www.constantcontact.com/pricing
Reviewed Aug 31, 2026 · high · About UnknownCharges