The short answer
A charge from CONTABO* SERVER represents budget VPS hosting, Virtual Dedicated Servers (VDS), or dedicated server rentals from Contabo GmbH.
Why it shows up like this
A credit or debit card charge displaying CONTABO* SERVER reflects an infrastructure billing fee from Contabo GmbH for Contabo VPS & Dedicated Server Hosting. Based in Munich, Germany, the hosting provider is popular among programmers and system administrators seeking affordable cloud hardware. Similar to budget European hosting companies like Hetzner or OVH, the firm provides virtual private servers and dedicated hardware with generous storage allotments.
This line item appears because a server instance or storage upgrade reached its scheduled recurring contract renewal. Contabo bills its subscriptions in advance on a monthly or annual schedule. The debited amount can also reflect one-time initial provisioning setup fees or add-on software licenses such as cPanel or Windows Server.
To verify your active hardware, log into the Contabo Customer Control Panel at my.contabo.com and select Invoices from the navigation bar. You can manage server configurations and submit a contract cancellation before the renewal deadline. If you do not operate cloud servers and never authorized an account with Contabo, contact your card issuer to dispute the unauthorized charge and obtain a new card.
Don’t recognize it? Common scenarios
Server subscriptions continue to bill automatically at the end of each contract period unless a formal cancellation ticket is submitted through the control panel.
- An ongoing monthly or annual contract for a VPS or dedicated storage server renewed automatically.
- An additional IPv4 address, storage expansion, or cPanel license was added to your existing server.
- A contract cancellation notice was not submitted prior to the contractual cancellation deadline.
How to locate the invoice and cancel
- Log in to the Contabo Customer Control Panel Visit my.contabo.com and log in with your customer ID and password.
- Check Billing and Invoices Click Invoices in the main navigation to download the PDF receipt and verify server details.
- Submit a Cancellation Request Go to Services, locate your server, and choose Cancel Service before the renewal cutoff date.
Frequently Asked Questions
What is Contabo's cancellation policy?
Contabo requires cancellation requests to be submitted via the Customer Control Panel before the start of the next billing period to prevent automatic renewal.
Why was I charged a setup fee on Contabo?
Contabo applies a one-time setup fee on select server tiers for short-term monthly commitments.
Dispute Rights & Fraud Prevention
Under card network regulations, cardholders may challenge unrecognized foreign or domestic transactions within 60 days of the statement posting date. Contact your bank immediately if you suspect fraudulent use of your card number.
Independent reference — not affiliated with Contabo GmbH. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Contabo Customer Portal & Terms of Service https://contabo.com
- CFPB: Disputing Unrecognized Credit Charges https://www.consumerfinance.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges