What is the COPY.AI* PRO charge?

Why it shows up like this

A charge displaying COPY.AI* PRO on your card statement originates from Copy.ai, Inc. The company operates the Copy.ai Marketing Automation Platform, an artificial intelligence software suite that generates marketing copy, sales outbound messaging, and automated content workflows. Users often adopt the tool alongside generative writing assistants like ChatGPT or Grammarly to build automated multi-step marketing funnels and draft social media content.

This line item appears when an active account renews its paid Pro subscription tier on either a monthly cadence (typically per month) or an annual agreement ( billed once per year). Charges frequently surprise cardholders when a 7-day free trial rolls into a full paid membership without a cancellation request, or when an annual plan automatically renews after 12 months. In corporate settings, an employee or freelance copywriter might have entered a corporate card to generate marketing assets without prior team notification.

To confirm the origin of the bill, sign in to your workspace at app.copy.ai and review your settings under Workspace Settings > Billing. Here, you can check active seat licenses, download receipts, or cancel your renewal before the next payment processes. Copy.ai maintains a 10-day refund window for annual subscriptions through support@copy.ai, though monthly charges are generally final. If neither you nor anyone on your team authorized the charge, contact Copy.ai support immediately and notify your bank to dispute the fraudulent transaction.

Don’t recognize it? You might still

• A free trial converted to a paid monthly or annual Pro subscription.
• An annual marketing team subscription renewed automatically.
• A marketing consultant or copywriter used a company card to generate ad copy.

What to do, in order

1. Log in to Copy.ai Open app.copy.ai and sign in with your email or Google credentials.
2. Open Billing Settings Go to Workspace Settings > Billing to review plan details and active payment cards.
3. Cancel Subscription Click Cancel Subscription in the Stripe portal to revert to the Free tier.

Quick questions

Dispute Rights & Fraud Prevention

If you spot an unrecognized Copy.ai, Inc. transaction, first confirm whether an employee or family member initiated a free trial before filing a dispute.

Under the Fair Credit Billing Act, cardholders have up to 60 days from the billing statement date to dispute unauthorized SaaS charges directly with their issuing bank.

Verified sources

Every claim on this page is checked against official sources — open them to confirm before you call your bank.

• Copy.ai Billing and Account Collection https://help.copy.ai
• FTC: Disputing Credit Card Charges https://consumer.ftc.gov