The short answer
DATADOG* MONTHLY represents an infrastructure monitoring and cloud telemetry subscription from Datadog, Inc. Billing includes host monitoring, APM trace collection, and log management quotas.
Why it shows up like this
A line item on your card statement reading DATADOG* MONTHLY represents an active Datadog Cloud Monitoring Subscription provided by Datadog, Inc. Datadog delivers an enterprise observability platform that tracks server health and application performance monitoring (APM) across cloud environments. Descriptors such as DATADOG* MONTHLY or DATADOG INC typically appear when an engineering team or DevOps manager links a payment card for monthly infrastructure monitoring.
Datadog bills customers through a combination of recurring base commitments and metered consumption. While starter tiers begin with a flat monthly rate per host, unexpected bill increases often stem from elastic infrastructure. If your company deploys auto-scaling container clusters or ingests large volumes of log files during an application release, Datadog meters that additional capacity and bills the card on file at the end of the monthly billing cycle.
To review your invoice or modify monitoring tiers, sign in as an administrator at app.datadoghq.com and navigate to Organization Settings under Billing. From there, you can inspect your itemized usage breakdown across monitored servers and log pipelines. If an evaluation trial converted into a paid subscription or you no longer require the service, you can downgrade your plan or terminate the account to stop future recurring charges.
Don’t recognize it? Common scenarios
- An engineering or DevOps team member created an account on a company credit card.
- An evaluation trial converted to a paid monthly Pro or Enterprise subscription.
- Log volume or container counts exceeded the baseline allowance, generating metered overage charges.
How to locate the invoice and cancel
- Log in to the Datadog Console review to app.datadoghq.com and sign in with your administrator credentials.
- Review Plan and Invoices Open Organization Settings > Billing to view active subscription tiers, usage breakdowns, and past invoices.
- Modify or Terminate Services Adjust monitored host allocations or contact your Datadog customer success manager to schedule plan termination.
Frequently Asked Questions
Why is the Datadog charge higher than last month?
Datadog bills for metered resources such as ingested log gigabytes, synthetic test runs, and peak host counts. Spikes in traffic or unexpected debug logging will increase the monthly bill.
Does Datadog offer refunds for unused monitoring capacity?
Datadog subscriptions are non-refundable according to their master service agreement. Cancellation halts future renewal periods but does not provide retroactive credits.
Dispute Rights & Fraud Prevention
If you discover a charge from Datadog that your business never authorized, reach out to Datadog customer support immediately to request a merchant billing review. You can also file a formal dispute with your card issuer under credit card protection rules if an unauthorized party used your card details.
Independent reference — not affiliated with Datadog, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Datadog Billing Documentation https://docs.datadoghq.com
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges