The short answer
A charge from DOMINION ENERGY* POWER represents an electric power or natural gas utility payment for properties in Virginia, North Carolina, South Carolina, or Ohio.
Dominion Energy Utility Billing
A statement line marked DOMINION ENERGY* POWER corresponds to a monthly electric or gas utility payment processed by Dominion Energy, Inc. Serving millions of residential and commercial customers across Virginia and parts of the Carolinas, the company bills for ongoing grid power delivery and fuel supply. Much like regional energy providers such as Duke Energy or Georgia Power, charges reflect kilowatt-hour consumption tracked by your local meter during the preceding billing cycle.
This charge appears because you made a direct utility payment, initiated a one-time bill clearance through an online payment processor like Paymentus, or have automatic bill draft active on your account. In some cases, a new tenant or homeowner may notice an unexpected charge representing an initial meter activation fee or a transfer deposit. Summer cooling spikes or winter heating surges can also cause the total amount to deviate significantly from prior months.
To confirm the validity of this transaction, sign in to your customer portal at dominionenergy.com and compare the posted charge against your latest electronic billing statement. If the amount does not match your meter usage, you can contact customer service to review your meter readings or check if an automated budget billing balance settled. Cardholders who have never resided in Dominion Energy territory should treat an unexpected debit as potential fraudulent card usage and contact their card issuer to dispute the charge.
- Monthly recurring AutoPay electricity or gas bill payment
- Online one-time credit/debit card payment via Paymentus portal
- Service activation or security deposit fee on new accounts
Managing Your Dominion Account
Review monthly electricity generation line items and manage billing online.
- Sign in to dominionenergy.com/my-account.
- Click "Billing" to download current and historical PDF statements.
- Manage payment bank accounts or adjust AutoPay withdrawal dates.
Frequently Asked Questions
Review these common questions regarding Dominion Energy utility billing, payment processing fees, and seasonal usage fluctuations.
How can I pay Dominion Energy without a processing fee?
Automatic Bank Draft (ACH) payments through your checking account are free of all transaction fees.
Why did my Dominion Energy electric bill increase in summer?
Higher kilowatt-hour electricity consumption for central air conditioning during peak summer cooling periods increases monthly bills.
Independent reference — not affiliated with Dominion Energy, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Dominion Energy Rates and Tariffs https://www.dominionenergy.com
- Virginia State Corporation Commission (SCC) https://scc.virginia.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges