The short answer
A charge from FACTOR 75* MEAL DELIVERY or FACTOR MEALS represents a weekly recurring subscription for fresh, chef-prepared microwaveable meals (HelloFresh Group).
What is Factor 75 Billing?
A statement charge labeled FACTOR 75* MEAL DELIVERY represents a weekly recurring food subscription processed by Factor75 LLC / HelloFresh for their Factor 75 Prepared Meals delivery service. Unlike meal kit services such as HelloFresh Meal Kit or Green Chef Organic that require home cooking, Factor prepares fully cooked, microwaveable meals delivered directly to your doorstep in insulated boxes.
This charge occurs on an automated weekly cycle, typically ranging between $60 and $145 depending on whether you selected between 6 and 18 meals per shipment. A common reason for unexpected billings is the weekly auto-ship schedule. If you forget to log into the app and click the Skip Week button before your designated weekly cutoff deadline, the system automatically finalizes your order and charges the payment card on file. Account holders also notice higher charges when substantial introductory discounts expire after the initial promo boxes.
To stop upcoming deliveries, log in at factor75.com/account or open the Factor mobile app, go to Plan Settings, and select the option to deactivate your plan. Cancellations must be submitted before your weekly cutoff deadline (usually several days prior to your delivery day) to prevent the next box from processing. If your meals arrived warm or damaged, Factor customer care will issue statement credits or cash refunds. If you never subscribed to Factor, contact your credit card issuer immediately to report the unauthorized transaction.
- Weekly recurring delivery of 6, 8, 10, 12, or 18 prepared meals
- Breakfast, smoothie, or meat bundle add-on charges
- Automatic billing after introductory promotional discount weeks
How to Skip or Cancel Factor 75
Manage weekly orders or deactivate your subscription online.
- Sign in to factor75.com/account or open the Factor app.
- review to "Plan Settings" in your profile menu.
- Scroll down to "Status" and click "Deactivate Plan".
- Complete cancellation before your weekly cutoff day/time.
Frequently Asked Questions
Can I skip a week of Factor meals without cancelling?
Yes, open the weekly menu schedule and click "Skip Week" on any future delivery date before the order cutoff deadline.
Can I get a refund if Factor delivered late or warm?
Factor customer care provides full refunds or account credits for delivery delays or transit temperature compromises.
Independent reference — not affiliated with Factor75 LLC. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Factor 75 Terms of Service https://www.factor75.com
- Factor 75 Cancellation & Skip Policy https://support.factor75.com
Reviewed Aug 15, 2026 · high · About UnknownCharges