The short answer
This charge is from FreshDirect, a popular online grocery delivery service operating primarily in the Northeastern United States.
What is FreshDirect?
A transaction listed as FDH*FRESH DIRECT on your bank or credit card statement is billed by FreshDirect, a prominent online grocery delivery company serving homes and corporate offices across the Northeastern United States. Like supermarket delivery options from Albertsons or specialty food shippers like Rastelli Market Fresh, FreshDirect supplies farm-fresh produce, deli meats, dairy products, bakery goods, and pantry essentials ordered through their mobile app or website.
This charge appears either after you receive a home grocery delivery or when an annual DeliveryPass membership renews. FreshDirect places a temporary authorization hold on your card at checkout to verify sufficient funds. Because items like fresh fruit, steaks, and cheeses are sold by variable weight, your final settled charge will often differ slightly from your initial online cart total once packers weigh and bag your items. An unexpected recurring fee often represents the auto-renewal of a 6-month or yearly DeliveryPass subscription.
To verify this transaction, log into freshdirect.com and open your order history to review itemized digital receipts against your bank statement. If you notice an active DeliveryPass you do not wish to keep, turn off automatic renewal within your account settings prior to the next billing date. If you live outside FreshDirect's regional delivery zone and did not place an order, contact FreshDirect customer support at 866-283-7374 and alert your card issuer to dispute the unauthorized charge.
Why was I charged?
Most billing entries correspond to weekly residential grocery deliveries or bulk office pantry supplies. Final transaction amounts typically account for price adjustments from weighed produce and substituted pantry items.
- A recent online grocery order delivered to your home.
- An annual or semi-annual charge for DeliveryPass, their unlimited delivery subscription service.
- A pending authorization hold placed when you finalize your cart, which will settle to the exact amount once groceries are weighed and packed.
How to handle a FreshDirect charge
Reviewing your digital delivery receipts against bank line items clarifies small price discrepancies caused by weighed meat or produce. Cardholders can manage subscription renewals or dispute missing items directly through the account portal.
- Match the amount to your invoice Log into your FreshDirect account and check your recent orders. The final charge might differ slightly from your initial cart total due to weighted items like produce or meat.
- Check for DeliveryPass renewals If you see a recurring flat charge (e.g., $79 or $129), it is likely your DeliveryPass subscription renewing automatically.
- Contact customer service If you don't use FreshDirect and see this charge, contact their support at 866-283-7374 to report potential fraud.
Why did FreshDirect charge my card or bank account?
Charges from FreshDirect under statement descriptor "FDH*FRESH DIRECT" usually correspond to authorized direct purchases, digital orders, or recurring membership renewals.
How do I cancel future charges or dispute an error with FreshDirect?
Log in to your FreshDirect account portal at https://www.freshdirect.com to cancel your subscription or request an order adjustment.
Independent reference — not affiliated with FreshDirect. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- FreshDirect Official Website https://www.freshdirect.com
- CFPB Cardholder Dispute & Billing Rights Guide https://www.consumerfinance.gov/ask-cfpb/how-do-i-dispute-a-charge-on-my-credit-card-en-1965/
Reviewed Aug 31, 2026 · high · About UnknownCharges