What is the FARMERS DOG* FRESH PET charge?

Why it shows up like this

A charge listed as FARMERS DOG* FRESH PET on your banking statement is billed by The Farmer's Dog, Inc., a direct-to-consumer pet wellness company based in New York. The business prepares and ships human-grade dog meals formulated to individual canine profiles, competing directly with fresh food services like Ollie and Nom Nom. Because meals arrive pre-portioned and frozen in temperature-controlled boxes, transactions represent recurring shipments tied to an active pet diet plan.

This line item appears automatically on a scheduled recurring cycle, commonly every two to four weeks depending on your dog size and delivery preferences. If you recently enrolled using an introductory promotion, such as a fifty percent trial discount, your card automatically transitions to full retail billing once the trial period concludes. Changes to your order volume, meal recipe selections, or shipping frequency will alter the recurring charge amount before a shipment processes.

To check your billing details, log into your profile at thefarmersdog.com and examine the upcoming delivery date under your plan settings. You can adjust portion sizes, push back future shipments, or cancel recurring deliveries entirely before meals enter the kitchen cooking queue. If nobody in your household owns a dog or authorized this purchase, contact customer support or notify your card issuer to block unauthorized recurring pet food charges.

Common reasons for this charge

Subscription renewals trigger automatically a few days before each scheduled meal box ships out from the fulfillment center. Reviewing your recent delivery timeline helps verify whether an unexpected billing matches an upcoming pet food delivery.

• A scheduled fresh dog food shipment processed and billed on your upcoming order date.
• An introductory 50% discount trial converted to regular recurring plan pricing.
• An authorized family member customized dog food portions on your account.

How to locate the invoice and cancel

Managing your pet food subscription requires making changes prior to the weekly order processing deadline. Once kitchen preparation begins, orders cannot be halted for that shipment cycle.

1. Log in to TheFarmersDog.com Go to thefarmersdog.com and sign in to view your Dog Profile and upcoming shipment date.
2. Manage Plan & Frequency review to Account > Plan Details to delay deliveries, adjust recipe mixes, or change box size.
3. Pause or Cancel Subscription Click Cancel Subscription under Plan Details before the order processing deadline.

Frequently Asked Questions

Dispute Rights & Fraud Prevention

If you do not have a dog, check whether an authorized family member ordered pet food on your card.

If an order was billed after you received cancellation confirmation, contact customer service to issue a full refund.

Verified sources

Every claim on this page is checked against official sources — open them to confirm before you call your bank.

• The Farmer's Dog Terms of Service https://www.thefarmersdog.com
• FTC: Subscription Negative Option Guidance https://www.ftc.gov