The short answer
A charge from FAUNADB* SERVERLESS represents distributed document-relational database hosting, read/write operations, or compute units from Fauna, Inc.
Why it shows up like this
A transaction labeled FAUNADB* SERVERLESS on your credit card or bank statement originates from Fauna, Inc., a cloud database company headquartered in San Francisco. The charge covers Fauna Distributed Serverless Database Hosting, a managed document-relational data platform designed for modern web applications and microservices. Similar to managed cloud databases like MongoDB Atlas or PlanetScale, Fauna charges software developers based on transactional compute workloads and distributed cloud storage.
This billing line item typically reflects monthly metered usage or a paid workspace tier renewal. Fauna meters database interactions in read compute operations, write compute operations, and gigabytes of stored data across global cloud regions. An unexpected charge frequently happens when a production app experiences a traffic surge, or when a developer deploys automated scripts that run continuous database queries. Unused databases that retain stored documents and daily backups also accrue ongoing storage fees even with zero incoming application traffic.
To investigate the charge, have your development team log into the Fauna web console at dashboard.fauna.com and review the billing section under account settings. You can download detailed itemized invoices that break down read and write operations across individual database collections. If an associated test application is no longer active, delete the databases and downgrade the workspace to avoid future fees. If nobody in your organization set up a Fauna account, notify your card issuer right away to dispute the unauthorized charge.
Don’t recognize it? Common scenarios
Corporate cards often see this descriptor when software engineers test serverless architectures and leave test databases running. Because storage and periodic backup retention persist until deleted, fees accumulate automatically on a monthly schedule.
- A production web application or serverless function queried an active Fauna database.
- An ongoing monthly database tier (e.g. Individual or Team) renewed on the registered card.
- Data storage or backup retention accumulated across global database regions.
How to locate the invoice and cancel
Administrators can track specific query volumes and export previous monthly billing statements directly inside the cloud dashboard. Halting future billing requires removing all provisioned database instances and downgrading the plan.
- Log in to Fauna Dashboard Open dashboard.fauna.com and sign in with your credentials.
- Review Account Billing review to Account Settings > Billing to view read/write usage metrics and download invoices.
- Delete Databases Select active databases and choose Delete Database to stop all compute and storage billing.
Frequently Asked Questions
How does Fauna measure database operations?
Fauna measures operations in Read Operations (RO) and Write Operations (WO) executed via FQL (Fauna Query Language).
Can I receive a refund from Fauna?
Fauna usage charges are non-refundable once consumed. Deleting database instances prevents future charges.
Dispute Rights & Fraud Prevention
When an unapproved transaction appears from Fauna, Inc. and your team maintains no developer accounts, report it to your bank immediately. Credit card issuers provide dispute channels under the Fair Credit Billing Act to protect cardholders from unauthorized software charges.
What should I do if I do not recognize this charge?
First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does a billing dispute take to resolve?
Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.
Independent reference — not affiliated with Fauna, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Fauna Database Pricing & Billing Documentation https://fauna.com
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges