What is the HEALTHY PAWS* PET INS charge?

Why it shows up like this

A line item listed as HEALTHY PAWS* PET INS on your bank or credit card account reflects a monthly premium payment to Healthy Paws Pet Insurance, LLC. Healthy Paws administers medical and accident policies for dogs and cats, with insurance coverage underwritten by Chubb subsidiaries such as ACE American Insurance Company. This charge represents an ongoing pet health insurance plan providing reimbursement for eligible veterinary treatments, emergency care, and diagnostic testing.

Healthy Paws policies operate on an automatic monthly billing schedule. The recurring charge typically lands between $30 and $90 or higher, depending on the pet's breed, age, and local veterinary costs. If you notice an unexpected increase in the amount billed, it usually stems from an annual policy adjustment driven by your pet reaching an older age tier or regional veterinary medical inflation. Like competing plans from Trupanion or Embrace, coverage remains active continuously until the policyholder submits a formal cancellation request.

To review your policy details or download payment receipts, log into the customer center at healthypawspetinsurance.com. Healthy Paws provides a 30-day free-look period for new sign-ups, allowing a full refund of your premium if you have not filed any insurance claims. To cancel your plan, call their support team directly at 1-855-898-8991. If you do not own a pet or never enrolled in a plan, reach out to Healthy Paws to trace the unauthorized policy and notify your bank to dispute the fraudulent transaction under the Fair Credit Billing Act.

Common reasons for this charge

Pet insurance premiums are charged on the same day each month to maintain active medical coverage for your dog or cat.

• A monthly insurance premium payment for an active pet policy.
• An annual policy rate adjustment based on pet aging or local veterinary inflation.
• A policy re-activation or updated payment card enrollment.

How to locate the invoice and cancel

You can manage billing preferences, download premium statements, and submit cancellation requests directly through the online customer portal.

1. Sign in to Healthy Paws Customer Center Go to healthypawspetinsurance.com and log in with your policyholder account.
2. Access Billing review to Account > Billing Information to view premium invoices and claim reimbursements.
3. Cancel Policy Email support@healthypawspetinsurance.com or call 1-855-898-8991 to request policy cancellation.

Frequently Asked Questions

Here are answers to the most common questions about policy cancellations, rate adjustments, and waiting periods.

Dispute Rights & Fraud Prevention

If you did not purchase a Healthy Paws policy, contact their support and your card provider.

Dispute unauthorized transactions under the Fair Credit Billing Act within 60 days of the statement date.

Verified sources

Every claim on this page is checked against official sources — open them to confirm before you call your bank.

• Healthy Paws Sample Policy & Terms https://www.healthypawspetinsurance.com
• NAIC: Consumer Guide to Pet Health Insurance https://content.naic.org