The short answer
HIMS* TELEHEALTH represents recurring prescription orders, hair loss treatments, skincare, or sexual wellness treatments shipped by Hims.
Why Hims charges appear on your statement
Seeing the entry HIMS* TELEHEALTH on your bank or credit card statement indicates a transaction processed by Hims & Hers Health, Inc. This billing descriptor typically represents online telehealth consultations, prescription medication deliveries, hair loss treatments, or skincare products ordered directly through their digital platform. Because these wellness and medical items are routinely set up as automatic recurring shipments, cardholders frequently encounter recurring monthly or quarterly charges that correspond to ongoing treatment plans.
When you initially sign up for consultations or prescription refills, the platform enrolls your payment method in automatic billing. The charge triggers whenever a new batch of medications or personal care goods prepares for shipment from the partner pharmacy. If you did not intend to continue your subscription or if a trial period rolled over into a paid membership, the billing cycle will persist until you manually modify your account settings.
To verify the legitimacy of this charge, log into your account portal on the official website and inspect your active subscription orders and renewal dates. If you want to stop future billings, you can cancel or pause your plan directly through your account dashboard before the next processing window opens. Should you discover unauthorized transactions or suspect fraudulent activity on your card, contact customer support immediately or notify your bank to initiate a formal dispute.
- Recurring hair loss prescription refill (Finasteride/Minoxidil).
- Sexual health prescription treatment plan renewal.
- Weight loss or dermatological skincare subscription delivery.
- Check your forhims.com account Log in at forhims.com/orders to view prescription refill schedules and active product subscriptions.
- Manage or cancel refills online Click Manage Subscription on any active product to delay, adjust, or cancel future shipments at least 48 hours before processing.
How do I cancel a Hims subscription?
Go to Account > Subscriptions at forhims.com, select the item, and click Cancel Subscription before the next order processes.
Why did Hims & Hers Health, Inc. charge my card or bank account?
Charges from Hims & Hers Health, Inc. under statement descriptor "HIMS* TELEHEALTH" usually correspond to authorized direct purchases, digital orders, or recurring membership renewals.
Independent reference — not affiliated with Hims & Hers Health, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Hims Terms and Conditions https://www.forhims.com
- CFPB: Subscription Billing Rules https://www.consumerfinance.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges