The short answer
A charge from MIRO* ENTERPRISE WORK corresponds to Miro visual workspace collaboration, digital whiteboarding, or agile planning seats from RealtimeBoard, Inc. / Miro.
Why it shows up like this
The bank statement descriptor MIRO* ENTERPRISE WORK represents a subscription charge from RealtimeBoard, Inc., operating as Miro, for online visual collaboration and digital whiteboarding software.
Miro provides infinite canvas workspaces used by design, product, and engineering teams for brainstorming, diagramming, and agile sprint planning. When this transaction appears on your credit card statement, it typically reflects an ongoing monthly or annual team plan membership fee billed per licensed user seat. Businesses frequently encounter these charges when team administrators add paid members to collaborative boards or when an existing subscription auto-renews at the start of a new billing cycle.
If you do not recognize this charge, check with colleagues or project managers who might have registered your company card for a team workspace. You can also log into your Miro administrator portal to review seat allocations, inspect transaction invoices, or manage payment settings. Keeping close track of your monthly statements ensures complete financial security and prevents unexpected surprises from recurring charges.
Don’t recognize it? Common scenarios
Unexpected charges often arise when guest collaborators are automatically converted into licensed team members or when annual subscription renewals process automatically.
- A team manager invited new collaborators as full members rather than guest viewers.
- An ongoing annual Miro Starter or Business subscription auto-renewed.
- Quarterly true-up billing added newly active team member seats.
How to locate the invoice and cancel
You can manage billing seats or cancel your subscription by navigating to the billing dashboard and updating your workspace membership settings.
- Sign in to Miro Workspace Go to miro.com and log in with your administrator account.
- review to Company Settings & Billing Go to Settings > Billing to review licensed member seat quantities and invoice PDFs.
- Downgrade to Free Plan Click Cancel Subscription or reduce licensed member seats under Company settings.
Frequently Asked Questions
Why does my statement say RealtimeBoard?
RealtimeBoard, Inc. is the legal corporate entity behind Miro.
How do I prevent accidental new member charges on Miro?
Enable Admin approval for new member invitations under Settings > Permissions.
Dispute Rights & Fraud Prevention
If you find an unauthorized billing entry and confirm no internal team member initiated the subscription, contact your financial institution immediately to report the transaction.
Independent reference — not affiliated with RealtimeBoard, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Miro Plans and Pricing https://miro.com
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges