The short answer
A charge from MIRO* TEAM is an online visual collaboration and whiteboard subscription from RealtimeBoard, Inc. (Miro).
Why it shows up like this
The bank statement descriptor MIRO* TEAM indicates a monthly or annual subscription fee paid to RealtimeBoard, Inc., which operates the Miro digital whiteboard and visual collaboration platform.
Miro provides online whiteboards, diagramming tools, and agile planning boards used by remote and hybrid teams. Paid subscription tiers such as Starter and Business bill organizations according to the precise number of active member seats allocated in the workspace. Charges commonly appear when a team manager registers a card for collaborative brainstorming sessions or when automatic subscription renewals process at the end of a billing cycle.
If you do not recognize this transaction on your credit card statement, verify whether any coworker, project manager, or team member registered your payment card for a collaborative workshop or remote brainstorming workspace. You can sign in directly to your Miro account dashboard to inspect billing invoices, manage licensed user seats, or cancel active subscriptions. Keeping close track of your monthly statements ensures complete financial security and prevents unexpected surprises from recurring charges.
Don’t recognize it? Common scenarios
Unexpected charges frequently occur when new collaborators are automatically allocated paid licenses or when annual workspace plans renew without manual confirmation.
- A team member created an account on a company card to facilitate workshop brainstorming sessions.
- New members invited to a board were automatically allocated paid full licenses.
- An annual team plan renewed on its yearly anniversary date.
How to locate the invoice and cancel
You can adjust seat counts or cancel your team subscription directly through the workspace billing settings in your user profile.
- Sign in to Miro Open miro.com and log in with your work email.
- Access Team Settings Click the gear icon in the top left and review to Company/Team Settings > Billing.
- Manage Seats or Cancel Plan Remove unneeded team members or select Cancel Subscription to downgrade to the Free plan.
Frequently Asked Questions
Why was my Miro bill higher than expected?
Miro's default settings allow members to invite new collaborators as paid full members, which automatically increases the next invoice.
Can I restrict who can add paid members in Miro?
Company admins can change invitation settings in Team Permissions to allow guest viewers without adding paid licenses.
Dispute Rights & Fraud Prevention
If you find an unverified transaction and confirm no team member initiated a subscription, reach out to your financial institution to dispute the charge.
Independent reference — not affiliated with RealtimeBoard, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Miro Billing and Subscription Documentation https://help.miro.com
- FTC: Disputing Credit Card Charges https://consumer.ftc.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges