What is the MONDAY.COM* WORK OS charge?

Why it shows up like this

A charge appearing as MONDAY.COM* WORK OS on your bank or credit card statement indicates a recurring subscription payment to monday.com Ltd. for team project management tools, CRM pipelines, or workspace seat licenses. This billing descriptor commonly shows up when a company or individual account renews its monthly or annual subscription tier.

Charges typically occur because an active workspace reached its renewal date or an administrator added user seats to the software platform. Because monday.com enforces a strict three-seat minimum across its paid plans, subscription totals scale based on team size and billing frequency. Free trials also convert automatically to paid tiers unless cancelled beforehand. Keeping close track of your monthly statements ensures complete financial security and prevents unexpected surprises from recurring charges.

Don’t recognize it? Common scenarios

Team members often overlook automated subscription renewals when shared corporate cards are stored on project management accounts. Checking internal software expense records usually clarifies the source of the payment.

• An ongoing monthly or annual team project management plan renewed on the corporate credit card.
• A team administrator added additional user seats to the workspace.
• A 14-day Pro trial converted into a paid subscription upon expiration.

How to locate the invoice and cancel

Navigating to your billing dashboard allows you to inspect active invoices and terminate recurring billing agreements immediately. Stopping future payments prevents unwanted renewal fees on subsequent billing cycles.

1. Log in to monday.com Open <your-account>.monday.com and sign in with your corporate credentials.
2. Review Administration & Billing Click your profile avatar, select Administration > Billing to review user seats and download past PDF invoices.
3. Cancel Subscription Select Cancel Subscription to halt future automatic renewals.

Frequently Asked Questions

Dispute Rights & Fraud Prevention

Cardholders retain the right to dispute fraudulent charges if an unknown merchant descriptor posts without authorization. Contacting your bank promptly helps protect your account from ongoing unauthorized billing.

Verified sources

Every claim on this page is checked against official sources — open them to confirm before you call your bank.

• monday.com Pricing & Plan Tiers https://monday.com
• CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov