The short answer
A NEON.TECH* POSTGRES charge is a monthly serverless database hosting fee from Neon Tech Inc. for managed cloud Postgres databases with branching capabilities.
Why it shows up like this
A charge on your bank statement listed as NEON.TECH* POSTGRES represents a monthly serverless database hosting fee charged by Neon Tech Inc. for managed cloud Postgres instances.
These charges appear because software developers and engineering teams utilize Neon's serverless database platform, which features instantaneous database branching and separate storage-from-compute architecture. Monthly billing covers base subscription tiers such as the Launch plan, alongside active compute unit hours, synthetic branches, and data storage volumes exceeding standard free tier quotas.
If you do not recognize this charge, log in to your developer console at console.neon.tech to review active projects, inspect billing logs, and download past PDF invoices. You can switch your organization plan to the Free tier or delete inactive database branches to stop recurring monthly charges. Contacting developer support or filing billing inquiries is recommended if unexpected compute overages occur across your connected web applications or client repositories. Keeping close track of your monthly statements ensures complete financial security and prevents unexpected surprises from recurring charges.
Don’t recognize it? Common scenarios
Unrecognized database charges often result from test projects connected to third-party hosting platforms. Checking deployment integrations helps identify the source.
- A software developer created a serverless Postgres instance connected to a Vercel, Retool, or custom web project.
- An account exceeded the free tier storage limit of 0.5 GB and upgraded to maintain database connectivity.
- Autoscaling compute units handled intensive data queries that increased monthly utilization.
How to locate the invoice and cancel
Accessing the cloud console is required to modify account settings. Downgrading takes effect at the conclusion of the paid cycle.
- Log in to Neon Console Open console.neon.tech and log in with your credentials.
- View Account Billing Click on Settings > Billing to review monthly consumption, invoices, and active projects.
- Downgrade or Terminate Projects Switch the organization plan to the Free tier or delete inactive databases.
Frequently Asked Questions
Configuring auto-suspend rules prevents idle instances from accumulating charges. Reviewing pricing documentation clarifies billing tiers.
Does Neon charge when the database is idle?
Neon compute instances automatically scale to zero when idle, stopping compute billing until new queries are executed.
How can I prevent unexpected Neon database bills?
Set compute autoscaling maximums in project settings and configure billing alerts in your organization preferences.
Dispute Rights & Fraud Prevention
Disputing valid database usage with your credit card issuer without canceling services will not prevent future renewals. Direct platform management resolves billing issues.
Independent reference — not affiliated with Neon Tech Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Neon Plans and Pricing Documentation https://neon.tech
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges