The short answer
NOOM charges are the weight-loss program's subscription — notorious for trial structures that convert into large multi-month lump charges (often $150+) that users don't expect.
Why it shows up like this
Noom's signup funnel offers a low-cost or pay-what-you-want trial that converts into an auto-renewing multi-month plan billed upfront. The company has faced class-action settlements over exactly this pattern, which is why the caution flag is firm.
Don’t recognize it? You might still
- The trial converted into a months-long plan billed as one lump sum.
- The amount is far larger than any monthly price mentioned at signup.
- Renewals continue in multi-month blocks until cancelled.
What to do, in order
- Cancel through the app or account immediately Stop the next renewal first, then pursue refunds.
- Request a refund citing the trial terms Noom support grants refunds inconsistently but a firm, prompt request often works.
- Dispute lump charges if refused Trial-to-lump-sum conversions are well-documented dispute material — include screenshots of the signup flow if you have them.
Quick questions
I paid $1 for a trial. Why $169 now?
The trial auto-converted into a multi-month plan billed upfront — it's in the signup fine print. Cancel, request a refund, and dispute if refused.
Independent reference — not affiliated with Noom, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Reviewed Aug 3, 2026 · high · About ChargeDecoder