The short answer
A NOTION.SO* PRO charge is a monthly workspace, wiki, and notes subscription from Notion Labs, Inc.
Why it shows up like this
A charge appearing on your bank statement as NOTION.SO* PRO or NOTION LABS represents a monthly or annual billing cycle for your Notion Connected Workspace Subscription. Processed by Notion Labs, Inc., this payment covers cloud workspace access, document management, and productivity wikis.
Users often encounter this charge when a personal account upgrades to a paid Plus plan for unlimited file uploads and advanced version history. Adding paid collaborators to a shared workspace or activating optional artificial intelligence writing assistant features also triggers recurring monthly charges per user seat.
To verify the charge, log into your workspace at notion.so and navigate to settings and members under the billing tab. You can review your active subscription tier, inspect itemized invoices, or downgrade to the free plan to stop future recurring fees. Keeping close track of your monthly statements ensures complete financial security and prevents unexpected surprises from recurring charges.
Don’t recognize it? Common scenarios
Review these frequent scenarios that result in a charge from this productivity platform.
- A personal workspace was upgraded to the Plus plan for unlimited file uploads and version history.
- A household or work collaborator was added to a private workspace as a paid member.
- The Notion AI add-on was activated for automated writing and Q&A assistance.
How to locate the invoice and cancel
Follow these steps in your workspace settings to downgrade your plan.
- Open Notion Visit notion.so and sign in to your workspace.
- Go to Settings & Members Click Settings & Members in the left sidebar and select Billing.
- Downgrade to Free Plan Click Change Plan and select the Free plan to stop recurring subscription fees.
Frequently Asked Questions
What is the difference between a Guest and a Member in Notion?
Guests are free collaborators invited to specific pages; Members have access to the full workspace and consume paid seats.
Can I get a refund if I was charged for an annual Notion renewal?
Notion offers refunds for annual plans if requested within 72 hours of renewal by contacting team@makenotion.com.
Independent reference — not affiliated with Notion Labs, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Notion Billing and Payments Guide https://www.notion.so
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges