The short answer
This charge is for Outschool, a marketplace offering live online classes, clubs, and tutoring for children ages 3-18. Parents pay for these small-group classes on a per-course or subscription basis.
Understanding Outschool charges
The billing descriptor OUTSCHOOL INC on your bank or credit card statement indicates a payment processed by Outschool, Inc. for live online classes, tutoring sessions, or educational clubs designed for children and teenagers. Parents use this digital marketplace to book small-group academic courses, coding lessons, creative writing workshops, and art sessions.
This charge frequently appears as a recurring weekly fee because you enrolled your child in an ongoing class subscription. Ongoing courses bill automatically every Sunday evening to reserve your learner's spot for the upcoming week of instruction, and charges continue to recur every week until you explicitly stop the subscription through your parent account dashboard.
To verify your account activity or cancel upcoming class renewals, log in to your parent dashboard on the Outschool website before Sunday and navigate to your learner schedule to select stop class. If you notice an unexpected charge or need assistance with class refunds, contact customer support or review the individual teacher cancellation policies. Keeping close track of your monthly statements ensures complete financial security and prevents unexpected surprises from recurring charges.
Why was I charged for a class my child missed?
Ongoing classes bill automatically to reserve your child's spot. If your child misses a class, refunds are at the sole discretion of the individual teacher.
What is the standard Outschool refund policy?
For one-time classes, you can get a full refund if you cancel within 24 hours of purchase or up to a week before the class starts.
How to cancel ongoing Outschool classes
To stop future billing for an ongoing class, you must stop the subscription from your parent dashboard before Sunday.
Stopping a subscription is a self-service process. The teacher cannot stop the billing on your behalf, so you must log in to the Outschool website.
- Log In Sign in to your parent account at Outschool.com.
- Find Learner Click on the 'Learners' tab and select your child's schedule.
- Stop Class Click the gear icon next to the ongoing class and select 'Stop Class'.
Independent reference — not affiliated with Outschool. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Outschool Refund Policy https://support.outschool.com
- CFPB Cardholder Dispute & Billing Rights Guide https://www.consumerfinance.gov/ask-cfpb/how-do-i-dispute-a-charge-on-my-credit-card-en-1965/
Reviewed Aug 31, 2026 · high · About UnknownCharges