The short answer
A charge from OTTER.AI* MEETING NOTE represents Otter.ai meeting recording, automated AI transcription, or OtterPilot team subscriptions from Otter.ai, Inc.
Why it shows up like this
A billing descriptor reading OTTER.AI* MEETING NOTE represents automated real-time meeting transcription, meeting summary notes, and OtterPilot AI assistant subscriptions provided by Otter.ai, Inc. Professionals and students use this artificial intelligence software to record, summarize, and transcribe Zoom, Google Meet, and Microsoft Teams conferences.
These charges appear on credit card statements every month or year when recurring Pro or Business subscription plans renew automatically. Converting a 7-day promotional free trial into a paid membership tier will also trigger credit card billing under this merchant name.
To verify or cancel your subscription, sign into your account at otter.ai and navigate to your settings and plan details. You can downgrade to the free Basic tier or cancel your subscription to prevent future automated renewals. Keeping close track of your monthly statements ensures complete financial security and prevents unexpected surprises from recurring charges.
Don’t recognize it? Common scenarios
Review your recent email receipts or check whether a colleague registered an account linked to your shared credit card.
- A professional or student subscribed to Otter Pro for 1,200 monthly transcription minutes.
- A 7-day free trial converted into a paid monthly or annual subscription.
- An ongoing annual Otter.ai subscription auto-renewed.
How to locate the invoice and cancel
Access your account settings on otter.ai to download itemized invoices and verify active subscription tiers.
- Sign in to Otter.ai Account Go to otter.ai and log in with your primary email or Google account.
- Review Account Settings & Plan review to Settings > Plan to view current billing status, transcription minute quotas, and receipts.
- Cancel Subscription Click Cancel Plan to downgrade to the Basic free tier (300 monthly minutes).
Frequently Asked Questions
What happens to past transcripts if I cancel Otter.ai?
Existing meeting transcripts remain stored in your account even after downgrading to the free Basic tier.
How do I cancel Otter.ai on mobile?
If you subscribed via Apple App Store or Google Play, cancel through your mobile device's subscription management settings.
Dispute Rights & Fraud Prevention
Contact your bank or card issuer if you suspect unauthorized billing or need assistance initiating a chargeback dispute.
Independent reference — not affiliated with Otter.ai, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Otter.ai Pricing Plans https://otter.ai
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges