The short answer
This charge is for Petco's Vital Care Premier membership. It is a monthly subscription that provides grooming discounts, unlimited routine vet exams, and rewards points.
What does the Vital Care charge cover?
The statement billing entry PETCO VITAL CARE PREMIER indicates a recurring monthly fee from Petco Animal Supplies, Inc. for their popular pet wellness subscription program. When this transaction appears on your credit card or bank account, it represents an active membership designed to bundle routine veterinary exams, professional grooming discounts, and monthly loyalty rewards into a predictable payment plan.
Petco structures Vital Care Premier as a twelve-month agreement billed in monthly installments. Members receive unlimited routine veterinary exams at participating partner clinics, exclusive savings on grooming services, and monthly shopping rewards, with payments processing automatically on the anniversary date each month until the annual term concludes.
To verify or manage this membership, log into your profile through the Petco mobile app or customer website to review active rewards and exam credits. Because the program operates under a binding annual commitment, tracking your renewal date helps prevent unwanted billing or ensures you can adjust your preferences before the contract auto-renews for another year. Keeping close track of your monthly statements ensures complete financial security and prevents unexpected surprises from recurring charges.
- Check Member Dashboard Log into the Petco app to view your active rewards and unused veterinary exam credits.
Do I have to pay this every month?
Yes, Vital Care Premier is an annual contract billed in monthly installments.
What happens to unused rewards?
The monthly rewards points expire if not used within the specified timeframe, so check your balance regularly.
Canceling Petco Vital Care
Because Vital Care Premier requires a 12-month commitment, canceling early is intentionally difficult. Standard members cannot simply click a cancel button in the app to break the contract mid-year.
To terminate a plan before the annual renewal date, you must contact customer service directly. They typically only grant early cancellation for specific life events, such as the passing of the enrolled pet.
- Call Member Services Dial 855-840-0676 to reach the dedicated Vital Care support desk.
- Provide Necessary Documentation If canceling due to pet loss, be prepared to submit veterinary records as proof.
Will I be charged a fee for canceling early?
Petco holds members to the full annual cost; early termination without an approved exemption may result in being billed for the remaining balance of the year.
How do I stop it from renewing next year?
You can turn off automatic annual renewal in your account settings prior to the anniversary date.
Independent reference — not affiliated with Petco. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Vital Care Terms https://www.petco.com
- CFPB Cardholder Dispute & Billing Rights Guide https://www.consumerfinance.gov/ask-cfpb/how-do-i-dispute-a-charge-on-my-credit-card-en-1965/
Reviewed Aug 31, 2026 · high · About UnknownCharges