What is the ROAM RESEARCH* SUB charge?

Why it shows up like this

A software charge appearing on your bank or credit card statement as ROAM RESEARCH* SUB represents a knowledge management subscription from Roam Research, Inc. This bi-directional linking note-taking tool is widely used by researchers, writers, and software developers for networked thought and personal knowledge graph organization.

Statement lines commonly display merchant variations such as ROAM LABS, ROAM RESEARCH, or ROAMRESEARCH.COM. These recurring charges occur because you maintain an active monthly membership or because your annual Pro subscription plan renewed automatically at the end of the annual billing term. Introductory trial periods or discounted promotional offers can also convert into standard paid recurring subscriptions if auto-renewal was not disabled prior to expiration.

To verify your subscription status, inspect billing history, or stop future payments, log into your graph on the official platform website and open the settings menu. You can review active plan details, download past PDF invoices, or cancel your subscription immediately to prevent further renewals. Customers seeking refunds on accidental annual renewals should contact the support team directly within thirty days of the billing date.

Don’t recognize it? You might still

Reviewing common scenarios helps determine whether an active subscription or trial conversion triggered the billing on your account statement.

• An annual Roam Research Pro plan ($180/year) renewed on your credit card.
• A 30-day free trial converted to a paid monthly subscription.
• A researcher in your home uses Roam to organize literature reviews and daily notes.

What to do, in order

Follow these step-by-step instructions to access your billing portal, check active invoices, and cancel recurring renewals.

1. Log in to Roam Research Open roamresearch.com and sign in to your graph.
2. Open Settings Click the three dots in the top right > Settings > Subscription to view active plan details and receipts.
3. Cancel Subscription Click Cancel Subscription in the billing portal to prevent future charges.

Quick questions

Review these answers to common questions regarding export options, data portability, and billing inquiries.

Dispute Rights & Fraud Prevention

If you confirm that the transaction is unauthorized or fraudulent, you have the right to dispute the charge with your financial institution.

Verified sources

Every claim on this page is checked against official sources — open them to confirm before you call your bank.

• Roam Research Pricing Overview https://roamresearch.com
• FTC: Disputing Credit Card Charges https://consumer.ftc.gov