What is the ROBOFORM* SUB charge?

Why it shows up like this

A bank statement entry reading ROBOFORM* SUB represents an annual software subscription from Siber Systems, Inc for the RoboForm password manager and form-filling tool. This application provides secure credential storage, automated web form entry, and multi-device data synchronization.

This charge appears on your statement because you maintain an active annual license, such as RoboForm Everywhere or a Family subscription plan. Statements commonly display billing variations like SIBER SYSTEMS INC or ROBOFORM.COM. Because these software licenses renew automatically every year on your purchase anniversary date, your card is billed annually unless you disable auto-renewal in your online account settings.

To review your license details, download past PDF invoices, or cancel future renewals, sign in to your secure account on the official online portal. Navigate directly to your license and subscription settings to turn off auto-billing before the next annual renewal date arrives. If you require assistance with a recent charge or wish to request a refund within their standard guarantee window, contact customer support directly. Keeping close track of your monthly statements ensures complete financial security and prevents unexpected surprises from recurring charges.

Don’t recognize it? You might still

Checking whether an individual or family subscription renewed automatically explains unexpected annual software charges.

• An annual RoboForm Everywhere subscription renewed on its yearly contract date.
• A multi-year discount expired and renewed at standard annual rates.
• A family member used RoboForm to autofill checkout forms and logins.

What to do, in order

Use these online portal steps to inspect license expiration dates and disable recurring billing.

1. Sign in to RoboForm Online Open online.roboform.com and log in with your email and Master Password.
2. Check License Settings Go to My Account > License & Renewal to view active subscriptions and renewal dates.
3. Turn Off Auto-Renewal Click Cancel Auto-Renewal to stop future credit card billing.

Quick questions

Review answers to common questions about company ownership, billing names, and refund guarantees.

Dispute Rights & Fraud Prevention

Cardholders retain standard consumer protections to dispute unauthorized billing through their banking institution.

Verified sources

Every claim on this page is checked against official sources — open them to confirm before you call your bank.

• RoboForm Billing and Purchasing Help https://help.roboform.com
• CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov