The short answer
A charge from SHIFT4* PAYMENTS POS represents merchant processing fees, POS terminal SaaS subscriptions ($79/mo), or venue payment transactions from Shift4 Payments, Inc.
Why it shows up like this
When you see the SHIFT4* PAYMENTS POS descriptor on your bank or credit card statement, it indicates a commercial transaction or software fee processed by Shift4 Payments, Inc. This payment technology provider powers point-of-sale systems, restaurant terminals, and cashless checkout options for hospitality venues, sports arenas, and retail businesses nationwide.
This charge typically appears on cardholder statements for two distinct reasons. Business owners using SkyTab registers or gateway services see monthly subscription fees and hardware leasing costs billed under this descriptor. Meanwhile, everyday consumers frequently spot this line item after purchasing food, drinks, or event tickets at a stadium concession stand or hotel restaurant that utilizes Shift4 payment terminals.
To verify or resolve this transaction, check your personal purchase history against recent restaurant receipts or log in to the merchant portal if you operate a business. If you cannot identify the charge or suspect unauthorized activity, contact Shift4 customer support directly or file a formal billing dispute with your bank under the Fair Credit Billing Act. Keeping close track of your monthly statements ensures complete financial security and prevents unexpected surprises from recurring charges.
Common reasons for this charge
Charges under this identifier typically reflect recurring monthly software licenses for point-of-sale terminals or retail purchases made at connected merchant locations.
- A monthly SkyTab POS hardware or software subscription fee ($29.99 to $79.99/mo).
- Merchant acquiring fees or monthly gateway access charges.
- A food, beverage, or ticket purchase made at a sports arena, hotel, or theme park using Shift4 processing.
How to locate the invoice and cancel
Business operators can review billing statements through the merchant control panel, while consumers should cross-reference visit dates with point-of-sale receipts.
- Sign in to Shift4 Lighthouse Go to lh.shift4.com and log in with your merchant credentials.
- View Statements review to Statements & Reports to download monthly fee statements.
- Manage Subscriptions Contact Shift4 support at 1-888-276-2108 to adjust terminal subscriptions.
Frequently Asked Questions
Why did Shift4 charge my card at a concert or stadium?
Shift4 powers point-of-sale concessions and cashless checkout at hundreds of stadiums, arenas, and entertainment venues across the United States.
How do I cancel a Shift4 SkyTab subscription?
Contact your assigned Shift4 representative or call 1-888-276-2108 prior to contract renewal.
Dispute Rights & Fraud Prevention
If you did not authorize this transaction, check recent receipts from venues, hotels, or restaurants.
Dispute unauthorized charges with your credit card issuer within 60 days under the Fair Credit Billing Act.
How do I report an unrecognized Shift4 charge?
Call Shift4 customer service at 1-888-276-2108 or file a dispute with your card issuer.
Card issuers must complete their formal billing inquiry within two billing cycles (up to 90 days).
Independent reference — not affiliated with Shift4 Payments, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Shift4 Merchant Agreement & Terms https://www.shift4.com
- CFPB: Payment Processor Disclosures https://www.consumerfinance.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges