The short answer
A charge from STATUSPAGE* ATLASSIAN represents hosted public or private status communication pages and incident broadcast subscriptions from Atlassian Pty Ltd.
Why it shows up like this
Seeing STATUSPAGE* ATLASSIAN on your business bank statement indicates an authorized payment to Atlassian Pty Ltd for Statuspage Atlassian Incident Communication Hosting services. This charge covers recurring subscription fees for hosted public or internal status pages, enabling organizations to broadcast real-time component health, system outages, and maintenance updates to customers. Development and operations teams rely on these uptime communication tools, which explains why unexpected recurring renewals prompt immediate account reviews.
Subscription billing recurs monthly or annually depending on the selected plan tier, such as Starter, Growth, or Corporate packages. Charges vary based on active subscriber quotas, team seats, and SMS notification limits. Organizations frequently encounter unexpected billing adjustments when visitor volume exceeds tier limits or when automated billing upgrades kick in after a promotional trial period expires.
To review your active subscription details and download past billing invoices, log in to your account at manage.statuspage.io using your administrator credentials. If you need to stop future renewals or revert to a free tier, navigate to account billing settings to cancel the subscription before the next invoice cycle generates.
Don’t recognize it? Common scenarios
- An ongoing company status page subscription renewed on the corporate credit card.
- Subscriber limits were upgraded to broadcast SMS and email incident alerts to a larger user base.
- A free trial converted to a paid monthly Growth or Corporate plan.
How to locate the invoice and cancel
- Log in to Statuspage Open manage.statuspage.io and sign in with your Atlassian credentials.
- Access Billing Settings review to Account Settings > Billing to review your plan details and past invoices.
- Cancel Subscription Select Cancel Subscription to revert to the Free tier or terminate the hosted page.
Frequently Asked Questions
What is included in the Statuspage Free tier?
The free tier includes 100 subscribers, 2 team metrics, and standard email notifications for public pages.
Can I receive a refund from Statuspage?
Atlassian offers a 30-day refund window for newly charged subscriptions upon contacting billing customer support.
Independent reference — not affiliated with Atlassian Pty Ltd. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Statuspage Pricing & Plan Features https://www.atlassian.com
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges