The short answer
SYNCB is Synchrony Bank, issuer of store credit cards for Amazon, Lowe's, PayPal, CareCredit, and dozens more. SYNCB/AMAZON is a payment toward the Amazon store card — not an Amazon purchase.
Why it shows up like this
Like Comenity, Synchrony is the bank behind retail cards, and bill payments show the bank's abbreviation plus the partner brand. The /AMAZON suffix at least names the store; other Synchrony entries are less helpful.
Don’t recognize it? You might still
- It reads like an Amazon charge but is actually a credit-card bill payment.
- Autopay pulls continue on cards with balances even when unused.
- CareCredit (medical/dental financing) is also Synchrony — SYNCB entries can be healthcare-related.
What to do, in order
- Identify the partner card from the suffix SYNCB/AMAZON, SYNCB/LOWES, SYNCB/CARECREDIT — the text after the slash is the card.
- Check that card's statement The bank pull matches a payment (usually autopay) on that card's billing cycle.
- Check your credit report if no such card exists Unknown Synchrony accounts on your report indicate identity theft — freeze credit and contact Synchrony fraud.
Quick questions
Is SYNCB/AMAZON the same as an Amazon order?
No — orders bill as AMZN MKTP or AMAZON.COM. SYNCB/AMAZON is a payment toward the Amazon-branded credit card issued by Synchrony.
Independent reference — not affiliated with Synchrony Bank. Billing names and policies change; verify with the merchant or your bank before acting.
Reviewed Aug 3, 2026 · high · About ChargeDecoder