The short answer
This is a legitimate charge from Terminix for pest control or termite management services. It typically represents a one-time treatment, an initial setup fee, or a recurring subscription charge for ongoing pest protection.
Why is Terminix charging my card?
A charge from Terminix on your bank or credit card statement is usually related to professional pest control services. Terminix is one of the largest pest management companies in the United States, providing treatments for termites, bed bugs, mosquitoes, and general household pests. If you recently scheduled an inspection or a one-time treatment, this charge reflects the cost of that service.
In many cases, this charge is part of a recurring billing cycle. Terminix often signs customers up for quarterly, bi-monthly, or monthly maintenance plans to ensure pests stay away year-round. These ongoing service agreements typically use AutoPay, meaning the payments are deducted automatically from your stored payment method after each scheduled visit. Keeping close track of your monthly statements ensures complete financial security and prevents unexpected surprises from recurring charges.
How to verify and manage your Terminix payments
To confirm the details of your Terminix charge, the best approach is to log into the Terminix MyAccount portal online. Once logged in, you can view your complete service history, review detailed invoices, and check your current billing and payment records. Matching the exact date and amount of the transaction on your bank statement with the invoices in your portal will usually clear up any confusion.
If the charge still seems incorrect, or if you need to update your payment method or cancel a recurring plan, you should contact their customer support team. You can reach them directly at 1-855-485-6300. It is highly recommended to resolve billing questions directly with the merchant before escalating to a bank dispute, unless you are certain the charge is entirely fraudulent.
Frequently Asked Questions
How do I cancel my Terminix recurring service?
To cancel your recurring Terminix service, you should log into your MyAccount portal on the Terminix website to manage your subscriptions. Alternatively, you can call their customer support line directly at 1-855-485-6300 to speak with a representative and formally cancel your upcoming treatments and AutoPay.
Can I get a refund if I wasn't home for the treatment?
Terminix often performs exterior treatments even if you are not home, as this is part of their standard perimeter protection plan. If you are dissatisfied or believe a promised interior service was missed, you must contact their customer service to discuss their satisfaction guarantee and any potential refunds.
Independent reference — not affiliated with Terminix is a registered trademark of Terminix International Company, L.P.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Terminix MyAccount https://www.terminix.com
- CFPB Cardholder Dispute & Billing Rights Guide https://www.consumerfinance.gov/ask-cfpb/how-do-i-dispute-a-charge-on-my-credit-card-en-1965/
Reviewed Aug 31, 2026 · high · About UnknownCharges