What is the AVAST* SOFTWARE charge?

Why it shows up like this

A charge listed as AVAST* SOFTWARE on your credit card or bank statement comes from Avast Software s.r.o., a cybersecurity firm operating as part of Gen Digital. This billing descriptor represents an annual subscription or license renewal for security and performance products, most notably Avast Premium Security & Antivirus, Avast Cleanup Premium, or Avast SecureLine VPN. Depending on how your bank formats clearing data, the line item may also read AVAST SOFTWARE SRO, AVAST.COM, or AVAST PREMIUM SEC.

These transactions almost always stem from automatic annual renewals or converted promotional trials. When you download Avast software or sign up for an introductory discount, the terms include recurring yearly billing. Subscriptions generally renew between $50.28 and $79.99 per year unless manually turned off in your account settings. Because the software operates quietly in the background on your PC, Mac, or mobile device, many subscribers forget about the renewal date until the automatic charge appears on their monthly banking statement.

If you want to manage or cancel the subscription, visit id.avast.com and log in with the email address linked to your purchase. From the Subscriptions tab, you can view your active licenses, review the next billing date, and turn off recurring renewal. Avast provides a 30-day money-back guarantee for subscription renewals. If the charge processed within the last 30 days and you no longer want the product, submit a refund request through support.avast.com. If you never installed Avast and believe someone used your card without authorization, contact your card issuer to report fraud and dispute the transaction.

Don’t recognize it? You might still

• An annual Avast Premium Security or Avast Cleanup license auto-renewed.
• A free trial converted into a paid 1-year subscription.
• A household computer had Avast software installed with saved payment details.

What to do, in order

1. Sign in to Avast Account Open id.avast.com and log in with your email address.
2. Open Manage Subscriptions review to Subscriptions to view active license keys and renewal schedules.
3. Cancel Auto-Renewal Click Unsubscribe under the active license to disable recurring credit card billing.

Quick questions

Dispute Rights & Fraud Prevention

If you find an unauthorized Avast charge and have never downloaded or used their software, report the transaction to your card issuer immediately. Under the Fair Credit Billing Act, you can dispute fraudulent charges within 60 days of the statement date to avoid financial liability.

Your bank will typically freeze the compromised payment card, issue a replacement with a new number, and initiate an investigation with merchant billing processors to reverse the funds.

Verified sources

Every claim on this page is checked against official sources — open them to confirm before you call your bank.

• Avast Billing and Subscription FAQ https://support.avast.com
• FTC: Disputing Credit Card Charges https://consumer.ftc.gov