The short answer
A transaction for AVALARA* AVATAX SUB represents a monthly or annual AvaTax sales tax calculation, returns filing, or licensing SaaS subscription from Avalara, Inc.
Why it shows up like this
A line item showing AVALARA* AVATAX SUB on your bank or corporate credit card statement indicates a recurring subscription charge from Avalara, Inc. The company develops Avalara AvaTax Sales Tax Automation SaaS, a cloud-based software suite used by online stores, wholesalers, and enterprise software platforms to calculate sales tax, manage exemption certificates, and file returns across thousands of state and local tax jurisdictions.
These recurring charges reflect an active software contract, automated license renewal, or transaction volume overage. Avalara prices its AvaTax service in tiered usage buckets, commonly starting between $83 a month for small e-commerce sellers and scaling past $5,000 annually for large-scale operations. When your online store processes more sales tax calculations than your contracted tier allows, Avalara bills an automatic overage adjustment to the card on file. If an accountant, IT administrator, or marketing manager integrated Avalara with Shopify, WooCommerce, BigCommerce, or NetSuite, billing runs automatically under descriptors like AVALARA* AVATAX SUB, AVALARA INC, or AVALARA.COM.
To verify the exact invoice, sign in to the Avalara administrative dashboard at admin.avalara.com and head to Settings, then Billing & Subscriptions. You can download itemized PDF tax invoices, review calculation usage tiers, and check which business domain generated the fee. If your business no longer needs the software or you want to prevent automated annual renewals, you must contact your dedicated customer success manager or call Avalara billing directly at 1-877-780-4848 before your contract term expires.
Common reasons for this charge
- An annual AvaTax or Avalara Returns software subscription contract renewal.
- An overage fee for exceeding tier transaction calculation buckets.
- State tax return preparation and automated e-filing fees.
How to locate the invoice and cancel
- Sign in to Avalara Go to admin.avalara.com and log in with your corporate account.
- Open Settings review to Settings > Billing & Subscriptions to download tax invoices.
- Manage Contract Contact your assigned Avalara customer success manager to adjust document volume or cancel renewals.
Frequently Asked Questions
Why did I get an overage charge from Avalara?
Avalara plans include a set quota of API tax calculations per year. If your e-commerce store exceeds that volume during peak sales, overage fees are billed per additional transaction.
Can I cancel Avalara mid-year?
Avalara agreements are standard 12-month commercial SaaS contracts that require written notice before the annual renewal date.
Dispute Rights & Fraud Prevention
If your company does not use Avalara, contact their corporate billing team and review your card security.
Commercial card disputes must be filed within 60 days under the Fair Credit Billing Act.
How do I report an unauthorized Avalara charge?
Contact Avalara billing at 1-877-780-4848 and notify your card issuer.
How long does a commercial dispute investigation take?
Commercial dispute reviews are typically completed within 30 to 90 days.
Independent reference — not affiliated with Avalara, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Avalara Master Services Agreement & Terms https://www.avalara.com
- IRS: State and Local Sales Tax Guidelines https://www.irs.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges