What is the BEYOND IDENTITY* AUTH charge?

Why it shows up like this

A charge listed as BEYOND IDENTITY* AUTH on your credit card statement comes from Beyond Identity, Inc., a cybersecurity company specializing in passwordless multi-factor authentication and zero-trust endpoint security. This charge represents a Beyond Identity Passwordless Authentication Subscription, which organizations use to replace conventional passwords with hardware-bound cryptographic keys. The descriptor may also appear as BEYOND IDENTITY INC or BEYONDID CLOUD, often billing around $75.00 per month for starter user tiers or developer API access.

This payment appears because someone in your organization registered for workforce authentication or integrated the company API into a customer-facing product. Beyond Identity charges on a recurring monthly or annual basis determined by the number of active seats in your directory. If your IT department recently added employees or upgraded from an evaluation pilot to a commercial plan, the card on file is charged automatically at the start of each renewal period.

If you do not recognize this transaction, consult your internal IT administrator or security lead before disputing the debit. Company credit cards are frequently used by technology teams to provision infrastructure tools. To view invoice details, sign in to the administrator portal at admin.byndid.com and review the Subscription section under Settings. If your team no longer needs the service, you can cancel your plan through the admin console or send a termination notice to billing@beyondidentity.com.

Don’t recognize it? Common scenarios

Unrecognized charges from cybersecurity providers usually occur when an IT staff member purchases software for internal testing or corporate security rollouts without notifying the finance department. Subscription renewals then continue automatically every month or year until manually canceled.

• An organization rolled out passwordless SSO authentication across remote engineering teams.
• A software developer integrated Beyond Identity Secure Customer Authentication API into an app.
• Annual zero trust identity contract renewal.

How to locate the invoice and cancel

Locating your Beyond Identity invoice requires access to your company administrator console. Follow these steps to locate your billing records and adjust your subscription tier.

1. Sign in to Beyond Identity Admin Console Go to admin.byndid.com and log in with your administrator key.
2. Access Billing & Subscription review to Settings > Subscription to view active user seats and past payment receipts.
3. Modify Plan or Contact Support Adjust license counts or email billing@beyondidentity.com to terminate renewal.

Frequently Asked Questions

Dispute Rights & Fraud Prevention

If your organization never signed up for Beyond Identity and you suspect fraudulent card use, report the charge to your card issuer immediately. Under the Fair Credit Billing Act, you have 60 days from the statement date to dispute unauthorized commercial charges.

Contact your bank's fraud department to cancel the compromised card and request a replacement. You can also reach out to Beyond Identity support to report the unauthorized use of your card details and request an account investigation.

Verified sources

Every claim on this page is checked against official sources — open them to confirm before you call your bank.

• Beyond Identity Workforce Authentication https://www.beyondidentity.com
• CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov