What is the CARRD* PRO charge?

Why it shows up like this

A charge listed as CARRD* PRO on your bank or credit card statement indicates an annual subscription payment to Carrd Inc. for its Carrd One-Page Website Builder platform. Carrd enables users to create and host responsive single-page sites designed for personal portfolios and business landing pages. The service offers multiple tiers billed on a recurring yearly schedule, starting at $19.00 annually for Pro Standard and going up to $49.00 per year for Pro Plus plans.

Because Carrd operates on an annual billing schedule, cardholders frequently forget they signed up twelve months prior. You might have built a single landing page for a side project, connected a custom domain name, or launched a freelance portfolio a year ago. When the twelve-month term concludes, Carrd automatically renews your subscription using the payment method on file under descriptors like CARRD* PRO, CARRD INC, or CARRD.CO. Family members or remote colleagues with access to your card may also have upgraded an account to connect a custom web address.

To manage this charge, log into your account at carrd.co/dashboard using the email address tied to your sites. Click on your profile icon in the upper corner, navigate to the Manage Plan screen, and disable auto-renew. Carrd maintains a customer-friendly refund policy and will grant a full refund on annual renewal charges if you reach out to support@carrd.co within fourteen days of the transaction date. If you never opened an account with Carrd and no one in your household recognizes the company, report the unauthorized transaction to your bank immediately to block future debits.

Don’t recognize it? You might still

Annual software subscriptions are easy to overlook. Check these common scenarios before assuming your card was stolen:

• An annual $19 or $49 Carrd Pro subscription auto-renewed on your credit card.
• A link-in-bio landing page or portfolio site was built using a custom domain.
• A freelance creator in your household uses Carrd to host personal projects.

What to do, in order

Take these steps through the official Carrd website to locate your receipt, review active sites, or cancel your renewal:

1. Sign in to Carrd Dashboard Open carrd.co/dashboard and log in with your email.
2. Check Account Settings Click your avatar in the top right > Manage Plan to view active sites, renewal date, and receipts.
3. Turn Off Auto-Renew Select Cancel Auto-Renew to prevent future annual subscription charges.

Quick questions

Dispute Rights & Fraud Prevention

If you do not have a Carrd account and nobody in your home built a website, your card details may have been entered into an unauthorized checkout. Modest software charges like $19.00 are occasionally tested by card thieves to check if stolen credit card numbers are active before attempting larger purchases.

Contact your bank or card company immediately to report the unauthorized transaction. Under the Fair Credit Billing Act and Regulation E, you are entitled to dispute unauthorized charges within 60 days of your statement closing date. Ask your bank to issue a replacement card to prevent subsequent merchant charges.

Verified sources

Every claim on this page is checked against official sources — open them to confirm before you call your bank.

• Carrd Upgrading & Plan Guide https://carrd.co
• CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov