The short answer
A charge from CARTA* CAP TABLE represents an annual or quarterly cap table management, 409A valuation, or equity administration subscription from eShares, Inc. (Carta, Inc.).
Why it shows up like this
A billing entry reading CARTA* CAP TABLE on your corporate credit card or bank statement comes from eShares, Inc. DBA Carta, Inc. Carta is a cloud platform that startups and private businesses use to track equity ownership and issue employee stock option grants. The software acts as an official system of record for company shares, which is why founders and finance teams rely on it for Carta Equity & Cap Table Management SaaS subscriptions.
This charge appears when your organization pays for an ongoing subscription, a plan renewal, or an administrative add-on. Carta packages its software around stakeholder tiers, meaning fees scale as your business hires workers or adds investors. Common billing triggers include annual platform renewals, quarterly billing schedules, stakeholder seat expansions, and fees for independent 409A fair market valuations. While full annual contracts often range between $1,000 and $5,000 or more, smaller charges such as $250 can represent quarterly installments or specialized administrative services.
If you do not recognize this charge on your company card, check with your finance department or corporate legal counsel before filing a dispute. An authorized team member likely renewed your equity management plan or generated option grant agreements. Company administrators can inspect the exact invoice by logging into app.carta.com and navigating to Company Settings, then Billing & Invoices. If you need to modify your stakeholder tier or cancel renewals, you can contact your Carta account representative or email billing support at billing@carta.com.
Common reasons for this charge
- An annual or quarterly Carta platform subscription renewal for corporate equity management.
- A fee for a formal independent 409A fair market valuation for issuing employee stock options.
- Stakeholder seat additions or SAFE financing document creation fees.
How to locate the invoice and cancel
- Sign in to Carta Go to app.carta.com and log in with your company administrator credentials.
- Access Account Settings review to Company Settings > Billing & Invoices to view itemized charge details.
- Manage Plan Contact your dedicated Carta account manager to update your stakeholder tier or cancel renewals.
Frequently Asked Questions
Why does Carta bill annually?
Equity management and annual 409A valuations are structured around corporate tax and reporting cycles, which are billed on 12-month contract agreements.
What happens to stock options if I cancel Carta?
Your legal cap table and signed security agreements remain legally binding, but electronic option exercise and online portfolio views are deactivated.
Dispute Rights & Fraud Prevention
If you confirm that nobody in your company authorized a Carta subscription, you should act quickly to protect your corporate payment account. Contact Carta customer support at 1-888-444-1249 or billing@carta.com to confirm whether an unauthorized account was created using your company details.
Under the Fair Credit Billing Act and card network rules, commercial cardholders have up to 60 days from the statement date to dispute unauthorized charges. Your card issuer will open an inquiry and investigate the transaction with the merchant.
How do I report an unrecognized Carta charge?
Contact Carta billing support at billing@carta.com or call 1-888-444-1249.
Card networks generally resolve commercial billing disputes within 30 to 90 days.
Independent reference — not affiliated with eShares, Inc. DBA Carta, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Carta Master Services Agreement https://carta.com
- SEC: Private Company Equity & Cap Table Oversight https://www.sec.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges