The short answer
This charge is for Chargebee cloud software or hosting services. It typically appears when you have an active subscription or usage-based billing enabled on your account.
Why am I being charged by Chargebee?
Seeing a CHARGEBEE CHARGE on your credit card or bank statement usually means you paid for a software subscription managed through Chargebee. Chargebee is a subscription billing and revenue platform used by digital businesses, web apps, and SaaS companies to manage recurring payments. If you subscribe to an online tool, digital service, or business application, the merchant may process your monthly billing through Chargebee rather than their own internal system.
Common triggers for this charge include monthly software renewals, starter developer accounts, or free trials that converted into paid subscriptions. If you run a company or work on web development projects, you might have an active Chargebee subscription directly for invoicing or payment management. The $15.00 amount on your statement often reflects an add-on seat, a basic usage plan, or a small software service billed through the platform at the end of the monthly billing cycle.
Review your email inbox for invoices sent around the date of the charge. Search for receipts from Chargebee or the specific SaaS product you signed up for. If the charge belongs to your own business account, sign in at chargebee.com to view your billing dashboard and subscription details. When you want to stop future recurring charges, cancel the underlying software plan inside the settings menu before your next renewal date. If you never authorized any subscription, contact your bank or card issuer to dispute the unauthorized transaction.
- Log in Sign in to your Chargebee account dashboard.
How do I cancel Chargebee?
Go to the billing dashboard, identify active resources or subscriptions, and cancel them to stop future charges.
Can I get a refund from Chargebee?
You can contact support to request a refund for accidental charges, though approval depends on their specific refund policy.
How to stop Chargebee billing
To stop ongoing charges, sign in to your merchant dashboard or the customer portal for the specific software product billing your card. Navigate to the billing or subscription settings page and cancel the active plan. Simply deleting an app from your phone or logging out does not cancel an active subscription.
Once you cancel the plan, you should receive a confirmation email verifying that future billing has ended. Check your saved payment methods to confirm no secondary recurring plans remain active. If you cannot access the account or cannot identify the vendor billing through Chargebee, submit a ticket through Chargebee support at chargebee.com or contact your card issuer to block future transactions.
- Check Billing Review your active subscriptions and cancel them.
What happens if I delete my account?
Deleting the account stops new usage, but you may still be responsible for charges incurred prior to the deletion date.
Is there a free tier available?
Many providers offer a free tier, but only for specific services within strict usage limits. Check the pricing page.
Independent reference — not affiliated with Chargebee. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Consumer Financial Protection Bureau https://www.consumerfinance.gov/
- Federal Trade Commission https://www.ftc.gov/
Reviewed Aug 31, 2026 · medium · About UnknownCharges