The short answer
A charge from CLUE* PERIOD TRACKER PLUS or BIOWINK GMBH is a subscription for Clue Plus menstrual cycle, ovulation, and perimenopause tracking.
What is Clue Plus?
CLUE* PERIOD TRACKER PLUS on your statement is a subscription charge from Biowink GmbH, the Berlin-based company behind the Clue health app. Clue is a privacy-focused menstrual cycle and fertility tracking application backed by clinical reproductive research and used by millions of people worldwide. The Clue Plus subscription unlocks advanced cycle forecasts, detailed symptom analytics, health insights tied to hormonal patterns, and the Clue Conceive fertility algorithm mode for those tracking ovulation with conception in mind.
Clue Plus is available as a monthly subscription at $9.99 per month or an annual plan at $39.99 per year. The charge will appear on your statement as CLUE* PERIOD TRACKER PLUS, BIOWINK GMBH BERLIN, CLUE APP* SUBSCRIPTION, or HELLOCLUE.COM* PLUS depending on whether you subscribed through the iOS App Store, Google Play Store, or the Clue website directly. Annual subscriptions renew automatically at the end of each 12-month period unless canceled before the renewal date. Monthly plans renew each month on the same calendar date you originally subscribed.
To cancel Clue Plus, you need to manage the subscription through whichever platform you used to sign up. On iPhone, go to Settings, tap your Apple ID, select Subscriptions, find Clue, and tap Cancel Subscription. On Android, open Google Play, tap the menu, select Subscriptions, find Clue, and tap Cancel Subscription. Canceling stops future renewals but does not remove access immediately — you retain Clue Plus features until the end of the paid period. Refund eligibility depends on Apple or Google's own refund policies rather than Clue's.
- Annual renewal of Clue Plus subscription
- Monthly recurring menstrual health membership
- Auto-renewing subscription via Apple or Google app stores
Cancelling Clue Plus Subscriptions
Cancel automatic renewal in your mobile app store settings to stop future billing. You keep Clue Plus access through the end of your already-paid billing period.
- On iOS: Open Settings > Apple ID > Subscriptions > Clue > Cancel.
- On Android: Open Google Play > Menu > Subscriptions > Clue > Cancel Subscription.
- Confirm cancellation to end billing upon cycle completion.
Frequently Asked Questions
Does Clue share cycle health data with third parties?
Clue operates under strict European GDPR privacy regulations and does not sell or share user cycle data with advertising brokers.
How do I request a refund for Clue Plus?
Refunds are processed through Apple App Store or Google Play Store according to their respective refund policies.
Independent reference — not affiliated with Biowink GmbH. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Clue Terms of Service https://helloclue.com
- Clue Plus Subscription Cancellation https://support.helloclue.com
Reviewed Aug 15, 2026 · high · About UnknownCharges