The short answer
A CRAFT.DO* PRO charge is a native document, structured writing, and notes workspace subscription from Lukacs Labs Inc. (Craft Docs).
Why it shows up like this
A billing entry displaying CRAFT.DO* PRO on your card statement represents a software subscription from Lukacs Labs Inc. The vendor develops the Craft Docs Visual Workspace, a modern document editor, structured note-taking app, and knowledge management tool built for Apple platforms and the web. The software is popular among writers and project managers, providing a visual alternative to collaborative workspace platforms like Notion.
This charge appears because your account auto-renews a paid subscription tier. Individual power users typically pay per month (or billed annually) for Craft Pro, while collaborative team spaces cost between and per member per month. Unexpected charges frequently happen when an annual renewal date arrives, or when a free trial converts into a paid membership. In addition, subscriptions initiated through the Mac App Store may bill under Apple directly, whereas web sign-ups process through Stripe under CRAFT.DO or Lukacs Labs Inc.
To review your active subscription status and download invoices, sign in at craft.do/app or open your desktop application and navigate to Settings > Subscription. From this panel, you can downgrade your workspace or cancel auto-renewal before the next billing date. Craft provides a 14-day refund window on annual subscriptions when you reach out to support@craft.do. If you have never heard of Craft and believe someone used your card without consent, contact their customer support team to trace the account and report the fraudulent transaction to your credit card company.
Don’t recognize it? You might still
- An annual Craft Pro subscription renewed automatically on your payment card.
- A subscription was initiated through the Mac App Store or directly via web Stripe checkout.
- A team member created a shared space for company documentation.
What to do, in order
- Sign in to Craft Open craft.do/app or open the Craft desktop app and log in with your credentials.
- Open Space Settings Go to Settings > Subscription to view your current active tier and invoice receipts.
- Cancel Subscription Select Manage Plan and cancel renewal to revert to the Free Starter plan.
Quick questions
Who is Lukacs Labs on my credit card statement?
Lukacs Labs Inc. is the corporate software entity that owns and develops Craft Docs.
Do I lose access to my notes if I cancel Craft Pro?
Your documents and blocks remain saved locally and in the cloud, but uploading large file attachments will be capped.
Dispute Rights & Fraud Prevention
Before disputing a charge from Lukacs Labs Inc., check whether someone on your team or in your family initiated a Craft Pro subscription.
If the charge is truly fraudulent, contact your card issuer within 60 days under the Fair Credit Billing Act to dispute the unauthorized transaction.
Independent reference — not affiliated with Lukacs Labs Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Craft Pricing & Billing Documentation https://support.craft.do
- FTC: Disputing Credit Card Charges https://consumer.ftc.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges