The short answer
A charge from LABELBOX* ANNOTATE corresponds to training data labeling, model evaluation (Model Foundry), or enterprise dataset curation from Labelbox, Inc.
Why it shows up like this
A charge from LABELBOX* ANNOTATE corresponds to training data labeling, model evaluation, or enterprise dataset curation services provided by Labelbox, Inc. This advanced machine learning platform provides collaborative data annotation tools and large language model alignment software designed for professional artificial intelligence development teams.
Billing descriptors typically appear as LABELBOX* ANNOTATE, LABELBOX INC, or LABELBOX SAN FRANCISCO on business credit cards. Subscriptions are billed on a monthly or annual basis depending on active annotator seat licenses and the total volume of labeled data units processed.
To investigate an unfamiliar charge, sign in to your workspace console on the official Labelbox website and inspect your organization billing settings. If your team no longer requires the service, you can downgrade your plan to the free tier or contact billing support. For unauthorized charges, notify your financial institution immediately to secure your accounts, review enterprise billing logs thoroughly, and adjust active project tiers. Keeping close track of your monthly statements ensures complete financial security and prevents unexpected surprises from recurring charges.
Don’t recognize it? Common scenarios
Check whether engineering team members added paid annotator seats or processed high data volumes.
Verify if an annual software subscription renewed automatically.
- A machine learning team added new annotator or reviewer seats to a project.
- An ongoing monthly or annual team subscription renewed on the company card.
- Labeled data volume exceeded monthly baseline plan quotas.
How to locate the invoice and cancel
Access your workspace billing console to download PDF invoices for expense reporting.
Downgrade your workspace tier to stop recurring software license fees.
- Log in to Labelbox Web Console Open app.labelbox.com and sign in with your enterprise credentials.
- Review Workspace Billing review to Workspace Settings > Billing to inspect labeled data units and download PDF invoices.
- Downgrade or Contact Support Downgrade to the Free Starter tier (up to 5,000 labeled units) or contact billing@labelbox.com.
Frequently Asked Questions
The free starter tier provides limited data units for small development projects.
Subscription fees are non-refundable once billed, but downgrades take effect at cycle end.
What is included in the Labelbox Free tier?
The free tier includes up to 5,000 labeled data units with core labeling tools and export capabilities.
Are Labelbox platform fees refundable?
Labelbox subscriptions are non-refundable. Downgrading takes effect at the end of the current billing cycle.
Dispute Rights & Fraud Prevention
Report unauthorized corporate card charges to your financial institution without delay.
Monitor developer tool billing alerts to prevent unexpected overage fees.
Independent reference — not affiliated with Labelbox, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Labelbox Pricing & Data Tier Guide https://labelbox.com
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges