The short answer
A charge from LEMLIST* COLD OUTREACH corresponds to personalized cold email outreach, multi-channel sales sequencing, or email deliverability warmup (lemwarm) from Lempire SAS.
Why it shows up like this
When you notice a transaction listed as LEMLIST* COLD OUTREACH on your bank or credit card statement, it indicates a software subscription payment to Lempire SAS for lemlist. This platform specializes in cold email automation, multi-channel sales outreach campaigns, and email deliverability warming tools designed for marketing and sales teams.
This charge typically appears because you or a member of your sales organization signed up for a monthly or annual subscription tier, or because a 14-day free trial converted into a paid plan. Because sales automation software bills on a recurring basis, charges continue to post automatically until subscription settings are modified in the user dashboard.
To verify or cancel this charge, log into your user portal at app.lemlist.com to inspect active team seats, connected inboxes, and billing receipts. If you no longer utilize the outreach platform, you can terminate your subscription directly through the billing settings. Contact your financial institution immediately if you suspect unauthorized card billing. Keeping close track of your monthly statements ensures complete financial security and prevents unexpected surprises from recurring charges.
Don’t recognize it? Common scenarios
Review common scenarios explaining why email outreach charges appear on credit card statements, from trial conversions to recurring team seat renewals.
- An ongoing sales outreach subscription renewed automatically on the credit card.
- Additional sending seats or dedicated lemwarm inbox warmup slots were added.
- A 14-day free trial converted to a paid monthly plan.
How to locate the invoice and cancel
Follow these step-by-step instructions to log into your lemlist dashboard, review billing records, and cancel active subscriptions.
- Log in to lemlist App Open app.lemlist.com and sign in with your Google or work email.
- Review Team Settings & Invoices review to Settings > Plans & Billing to view active seats, connected inboxes, and download PDF receipts.
- Cancel Subscription Click Cancel Subscription in the billing portal to prevent future automated renewals.
Frequently Asked Questions
Explore answers regarding email deliverability warming tools, refund policies, and subscription billing cycles below.
What is lemwarm?
lemwarm is an automated email deliverability booster that sends and replies to peer emails to build positive domain reputation.
Can I receive a refund from lemlist?
lemlist subscriptions are non-refundable once billed. Cancellations take effect at the conclusion of the current prepaid period.
Dispute Rights & Fraud Prevention
Understand your consumer rights when evaluating sales software charges and how to report billing discrepancies to your bank.
Independent reference — not affiliated with Lempire SAS. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- lemlist Pricing & Outreach Plans https://www.lemlist.com
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges