The short answer
A charge from MAKE.COM* CELONIS corresponds to visual no-code workflow automation, scenario executions, or operations subscriptions from Celonis Inc. / Make.
Why it shows up like this
When you notice MAKE.COM* CELONIS on your credit card or bank statement, it represents a billing transaction from Celonis Inc. for Make (formerly Integromat), a visual no-code workflow automation platform. Businesses and developers use Make to connect web applications, automate routine tasks, and build complex data integration scenarios.
This billing descriptor typically appears due to monthly subscription renewals for paid tiers such as Core, Pro, or Teams plans, or from automated operation overages when active scenarios execute high volumes of data tasks. Because Celonis acquired Make, billing descriptors frequently reference the parent company name.
To verify or investigate this transaction, sign in to your Make organization account dashboard to review billing history and download official invoices. If you wish to stop future renewals or downgrade to the free tier, update your plan settings before the next billing date, or contact your bank if you suspect unauthorized card use. Keeping close track of your monthly statements ensures complete financial security and prevents unexpected surprises from recurring charges.
Don’t recognize it? Common scenarios
If this transaction is unexpected, check whether a developer or operations team member registered corporate card details for workflow automation tools.
- An ongoing monthly or annual Core or Pro automation plan renewed automatically.
- Automated scenarios executed frequently, consuming monthly operation limits.
- Extra operation packages auto-replenished to keep webhooks running.
How to locate the invoice and cancel
You can download past PDF invoices and manage active automation tier subscriptions directly from your Make organization billing portal.
- Log in to Make Open make.com and sign in with your credentials.
- Review Organization Billing review to Organization Settings > Billing to review operation usage and download invoices.
- Downgrade to Free Plan Select Change Plan and choose the Free plan (1,000 operations/month) to halt future payments.
Frequently Asked Questions
What is an operation in Make?
An operation is counted every time a module in a scenario processes a single bundle of data or makes an API request.
Can I receive a refund from Make?
Make subscriptions are non-refundable once billed. Downgrading applies to the subsequent billing cycle.
Dispute Rights & Fraud Prevention
If unauthorized charges appear on your statement and support cannot resolve the issue, contact your bank. You retain rights under federal banking regulations to file a formal dispute.
Independent reference — not affiliated with Celonis Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Make.com Pricing & Plan Overview https://www.make.com
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges