What this variant means
Microsoft's alternate processor token.
MSBILL.INFO and MICROSOFT* charges cover Microsoft 365, Xbox Game Pass, OneDrive storage, and Microsoft Store purchases. Game Pass on a family member's console is the most common surprise.
Why it shows up like this
Microsoft consolidates billing across Office, Xbox, and cloud services under generic descriptors. A console in the living room with a saved card is effectively a vending machine for Game Pass renewals and in-game currency.
Don’t recognize it? You might still
- Xbox Game Pass renewing on a console someone else uses.
- Microsoft 365 Family renewing annually under a name that doesn't say 'Office'.
- In-game purchases (V-Bucks equivalents, FIFA points) bill as Microsoft, not the game.
What to do, in order
- Check order history at Microsoft account.microsoft.com → payment & billing → order history names every product behind a charge.
- Check the Xbox console's account list Any profile on the console may have your card attached as the default payment method.
- Request refunds through Microsoft support Accidental subscriptions and kids' purchases have a self-service refund path.
Quick questions
Why is MSBILL.INFO in the descriptor instead of Microsoft?
It's Microsoft's billing-information domain, used as the descriptor for subscription charges. The 800 number alongside it is Microsoft billing support.
The original descriptor
This line is a variant of MSBILL.INFO 800-6427676 — read the full entry for confirmation steps, support contacts, and everything else that applies here.
Independent reference — not affiliated with Microsoft Corporation. Billing names and policies change; verify with the merchant or your bank before acting.
Reviewed Aug 3, 2026 · high · About ChargeDecoder