The short answer
A transaction for NEXT INSURANCE* COMM represents a monthly or annual commercial insurance premium (General Liability, Workers' Comp, Professional Liability) from Next Insurance, Inc.
Why it shows up like this
A transaction on your business statement listed as NEXT INSURANCE* COMM represents a monthly or annual commercial insurance premium for policies such as General Liability, Professional Liability, or Workers' Compensation issued by Next Insurance, Inc.
These charges appear because small business owners, independent contractors, and professional consultants purchase digital commercial insurance policies and authorize recurring installment payments. Invoices bill monthly or annually depending on the coverage terms selected during online onboarding, ensuring continuous protection against professional liabilities, property damage, and workplace injury claims.
If you need to review your active coverage details or cancel an insurance policy, sign in to your business account at app.nextinsurance.com. You can manage policy settings, update payment methods, and obtain instant digital Certificates of Insurance directly through the online customer portal without incurring cancellation penalties. Prorated refunds apply automatically to any remaining prepaid policy days. Contacting customer support is also available to resolve billing questions. Keeping close track of your monthly statements ensures complete financial security and prevents unexpected surprises from recurring charges.
Common reasons for this charge
Commercial policy renewals occur automatically unless cancelled in advance. Reviewing policy documents prevents unexpected charges.
- A monthly auto-pay installment for General Liability, Workers' Compensation, or Commercial Auto insurance.
- An annual commercial policy renewal payment.
- An added Certificate of Insurance (COI) additional insured endorsement fee.
How to locate the invoice and cancel
Managing coverage through the online portal ensures instant updates. Digital certificates are available immediately.
- Sign in to Next Portal Go to app.nextinsurance.com and log in with your business account.
- Review Policy & Invoices review to Payments & Invoices to view receipt history and Certificate of Insurance documents.
- Cancel Policy Go to Policy Settings > Cancel Policy in the online portal to cancel instantly with prorated refunds.
Frequently Asked Questions
Next Insurance offers prorated refunds for unused policy days. Customer support assists with policy adjustments.
Does Next Insurance charge cancellation fees?
Next Insurance does not charge cancellation fees and provides 100% prorated refunds for any remaining prepaid days in the policy term.
How fast can I download a Certificate of Insurance from Next?
Live digital Certificates of Insurance with custom additional insureds are generated instantly 24/7 for free inside the online portal.
Dispute Rights & Fraud Prevention
Reporting unauthorized business card transactions to your bank is vital. Valid commercial policy disputes should be handled directly with the carrier.
How do I contact Next Insurance support?
Call 1-855-222-5919 or visit nextinsurance.com/contact-us.
Card issuers must complete their formal billing inquiry within two billing cycles (up to 90 days).
Independent reference — not affiliated with Next Insurance, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Next Insurance Terms of Service https://www.nextinsurance.com
- SBA: Small Business Insurance Guidelines https://www.sba.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges