What this variant means
NortonLifeLock's old ticker-style code, still seen on statements.
NORTON *ANNUAL RENEWAL is the yearly auto-renewal of Norton antivirus/LifeLock — billed at full list price, usually far above the first-year promo. Same playbook as McAfee: default-on renewal, big price jump.
Why it shows up like this
Norton (now under Gen Digital, which also owns Avast and AVG) enables auto-renewal at purchase. The descriptor at least says what it is — the dispute volume comes from the price difference and from subscriptions attached to long-replaced computers.
Don’t recognize it? You might still
- Renewal at list price doubles or triples the remembered cost.
- The protected device may have been replaced or retired.
- Norton renewal phishing emails circulate heavily — verify on the statement.
What to do, in order
- Verify on the statement, not email Real renewals appear as card charges. Emails with phone numbers demanding a call are scams.
- Request the auto-renewal refund Norton's policy refunds annual renewal charges within 60 days of billing — use official support channels.
- Disable renewal in my.norton.com Account settings → auto-renew off. Consider whether you still need the product at all.
Quick questions
Norton renewed for a computer I no longer own. Refund?
Yes — the 60-day renewal refund policy applies regardless of device status. Request it through norton.com support, then disable auto-renew.
The original descriptor
This line is a variant of NORTON *ANNUAL RENEWAL — read the full entry for confirmation steps, support contacts, and everything else that applies here.
Independent reference — not affiliated with Gen Digital Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Reviewed Aug 3, 2026 · high · About ChargeDecoder