The short answer
A charge from NOOM* WEIGHT COACHING or NOOM INC is a multi-month or annual auto-renewing subscription for Noom Weight or Noom Mood psychology-based coaching.
Understanding Noom Subscription Billing
A bank statement charge showing NOOM* WEIGHT COACHING represents a multi-month or annual auto-renewing subscription for Noom Weight or Noom Mood psychology-based coaching and wellness programs managed by Noom, Inc.
Noom, Inc. provides cognitive behavioral coaching, daily psychological lessons, and food logging tools designed to establish sustainable healthy lifestyle habits. Subscriptions frequently convert from a low-cost promotional trial into an upfront multi-month commitment plan billed as a single lump sum, which often catches cardholders by surprise if they expected standard monthly billing cycles.
To verify the transaction, log into your customer account portal at account.noom.com from a web browser to review your active subscription details, plan duration, and upcoming renewal date. If you wish to prevent future auto-renewals, navigate to subscription management and complete the cancellation steps before your billing cycle rolls over. If an unexpected lump-sum charge occurs, contact customer support or dispute the transaction directly with your card issuer. Keeping close track of your monthly statements ensures complete financial security and prevents unexpected surprises from recurring charges.
- Conversion of a promotional trial into a multi-month commitment plan
- Recurring renewal of Noom Weight or Noom Mood subscription
- Custom meal plan or workout guide add-on purchase
How to Cancel Noom Subscription
Cancel before your next recurring billing date in your account portal.
- Sign in to account.noom.com from a web browser.
- review to "Subscription Management".
- Click "Cancel Subscription" and confirm through the questionnaire.
Frequently Asked Questions
Find answers regarding trial conversion terms, refund eligibility windows, and mobile app subscription management.
Can I get a refund for an auto-renewed Noom subscription?
Noom provides refunds within 14 days of an automatic renewal charge upon request through their customer support portal.
How do I cancel Noom if billed via Apple or Google?
Open your mobile device's Subscriptions settings, select Noom, and tap Cancel Subscription.
Independent reference — not affiliated with Noom, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Noom Terms and Conditions of Use https://www.noom.com
- Noom Refund and Cancellation Policy https://support.noom.com
Reviewed Aug 15, 2026 · high · About UnknownCharges